Tyquail Sims

• As Volunteer work for Faith Evangelistic Center, My knowledge on how to use a computer was put to use to string together projects and help fix malfunctions with the computer.
• Assisted customers in identifying issues and explained solutions to restore service and functionality.
• Documented support interactions for future reference.
• Monitored systems in operation and quickly troubleshot errors.
• Translated complex technical issues into digestible language for non-technical users.

• Maintained speed of service for food orders while minimizing errors and complaints.
• Delivered correct food items to tables according to order documentation.
• Collaborated well with other food runners to deliver orders accurately.
• Cleaned and sanitized food preparation and serving areas.
• Greeted customers and provided outstanding customer service.
• Kept detailed knowledge of and followed all food safety guidelines.
• Cultivated warm relationships with regular customers.

• Managed customer accounts to secure customer satisfaction and repeat business.
• Trained and mentored new sales representatives.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Used customer insights to develop innovative sales strategies to increase sales.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Managed returns, exchanges and refunds in accordance with store policy.
• Engaged with customers to build rapport and loyalty.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Monitored wireless sales space to establish familiarity with various carriers.
• Listened to customer needs and desires to identify and recommend optimal products.

• Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
• Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
• Used proper sanitation and food safety techniques to prevent food contamination and illness.
• Restocked products based on available inventories and customer demands.
• Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
• Assisted customers with special requests to meet needs and make shopping experiences more pleasant.

• Trained and mentored new sales representatives.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Listened to customer needs and desires to identify and recommend optimal products.
• Engaged in friendly conversation with customer to better uncover individual needs.

Didn't Finish Schooling.

• Professional Development: Certified in PowerPoint, Excel and Microsoft Word
• Professional Development: Certified in Criminal Law
• Relevant Coursework: 5+ Years of a different language (Spanish)