Tyquan TUCKER
Summary
Dynamic professional with extensive experience at UPS and the U.S. Army, excelling in IT support and operations. Proven ability in risk mitigation and cross-functional communication, enhancing workflow efficiency. Adept at multitasking and decision-making under pressure, ensuring safety and quality. Successfully reduced operational delays through meticulous inventory management.
Overview
5
5
years of professional experience
Work History
Warehouse Associate / Operations Support and Driver
UPS
- Current
- Processes, moved, and staged materials to support daily production and shipping flow.
- Monitored inventory levels and identified discrepancies to prevent operational delays.
- Loaded, unloaded, packaged, and transported materials in compliance with safety standards.
- Maintain accuracy, efficiency, and safety in a high-volume environment.
Information Technology Specialist
U.S Army
08.2020 - 08.2025
- Installed, configured, and maintained computer systems and peripheral devices.
- Diagnosed and resolved hardware, software, and connectivity issues.
- Provided technical support to users to ensure operational readiness.
- Assisted with network setup, cabling, and system connectivity.
- Help Desk & Ticketing Systems
- Data & Access Management
- User account creation & management
Information Technology Specialist/Financial Administrative Assistant
U.S Army
09.2023 - 06.2024
- Provided technical support for hardware and software issues across various units.
- Installed and configured computer systems and peripherals for operational readiness.
- Maintained inventory of IT equipment and ensured proper storage procedures.
- Maintained records, logs, and lifecycle documentation of work requests.
- Supported audits, systems updates
- Assisted with employ records, onboarding documentation, and benefit eligibility tracking
Education
Bachelor of Science Degree - social behavior, institutions, and change
Coastal Carolina University
Skills
- Ability to multitask
- Conflict Resolution
- Risk Mitigation
- Google Workspace
- Cross-functional communication
- Help Desk Support
- Team Collaboration
- Workflow Coordination
- Incident Reporting
- Time management
- Decision-Making Under Pressure
- Microsoft Excel
- Safety & Quality Awareness
- Documentation reporting
- Attention to Detail
- Adaptability
Work Preference
Work Type
Full TimeContract WorkSalary Range
$50000/yr - $200000/yrTimeline
Information Technology Specialist/Financial Administrative Assistant
U.S Army
09.2023 - 06.2024
Information Technology Specialist
U.S Army
08.2020 - 08.2025
Warehouse Associate / Operations Support and Driver
UPS
- Current
Bachelor of Science Degree - social behavior, institutions, and change
Coastal Carolina University