TyQuanna Martin
Columbia,SC
Summary
Diverse retail experience with a focus on customer service consisting of customer assistance and meeting their needs. Ability to adapt in a fast pace and demanding environment and experience with stocking and lifting products. Currently looking to expand customer service experience into the health professional field.
Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.
Overview
8
8
years of professional experience
Work History
Certified Pharmacy Technician
Welvista
02.2023 - Current
- Administered medications accurately and efficiently to ensure patient safety and compliance with pharmacy regulations.
- Collaborated with pharmacists to prepare prescriptions, enhancing workflow and improving service delivery.
- Utilized pharmacy management software to manage inventory, track medication orders, and streamline operations.
- Trained new technicians on operational procedures and customer service protocols to foster a collaborative environment.
Certified Pharmacy Technician
Walgreens
05.2021 - 02.2023
- Entering patient and drug information
- Filling prescriptions by retrieving and counting pharmaceutical drugs
- Immunization of flu shots and Pfizer vaccines
- Reports prescription errors to pharmacist on duty
Sales Associate
Walmart
09.2019 - 11.2020
- Responsible for greeting customers and customer assistance
- Locating products
- Responsible for knowledge of store policies, services, and products
- Marking down prices and removing expiring products
Beauty Team Member
Target
09.2017 - 08.2018
- Knowledge in beauty brands, seasonal trends, cosmetic and skincare products
- Having a strong role in active selling for cosmetic products
- Creating a fun and energetic environment for customers and coworkers
- Handling cash register operations
Education
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Palmetto School of Career Development
Columbia, SC01.2020
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Richland Northeast High School
Columbia, SC01.2016
Skills
- Team Working skills
- Understanding and Applying Emotional Intelligence
- Strong interest in the impact of diet on health
- Adaptability
- Creativity
- HIPAA regulations
- Medication dispensing
- Manual and automated medication dispensing
- Data entry
- Attention to detail
- Customer service
Timeline
Certified Pharmacy Technician
Welvista
02.2023 - Current
Certified Pharmacy Technician
Walgreens
05.2021 - 02.2023
Sales Associate
Walmart
09.2019 - 11.2020
Beauty Team Member
Target
09.2017 - 08.2018
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Palmetto School of Career Development
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Richland Northeast High School
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