Jayla Lowe
Summerville,SC
Summary
Dedicated and detail-oriented professional with a strong background in healthcare and retail operations, holding an Associate in Applied Science in Management (Human Resources). Experienced as a state-certified pediatric pharmacy technician and retail associate, with expertise in confidential recordkeeping, data entry, compliance, onboarding, and employee support. Known for excellent communication, organizational, and problem-solving skills, with a proven ability to manage sensitive information, train and mentor staff, and ensure operational efficiency. Committed to applying interpersonal and administrative expertise to support HR initiatives, employee relations, and organizational success in a municipal setting.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Medical University Of South Carolina
Charleston, SC
06.2022 - Current
- Supported daily operations in a pediatric outpatient pharmacy, preparing and dispensing medications accurately under pharmacist supervision
- Maintained and updated confidential patient records, ensuring compliance with HIPAA and state regulations
- Performed precise data entry of prescriptions, insurance, and patient information to support workflow and recordkeeping
- Assisted with onboarding and training new pharmacy staff on pediatric protocols, electronic systems, and pharmacy procedures
- Communicated effectively with families, healthcare providers, and team members to clarify prescriptions and address questions
- Monitored inventory of pediatric medications and supplies, coordinating timely restocking and documentation
- Ensured compliance with state and federal pharmacy regulations, maintaining patient safety and operational standards
- Developed problem-solving, attention to detail, and organizational skills applicable to administrative and HR responsibilities
- Coordinated verification and filling of more than 300 daily prescriptions in high-volume outpatient pharmacy environment.
Pharmacy Technician
CVS Pharmacy
Summerville, SC
09.2021 - 01.2022
- Assisted in daily pharmacy operations, including filling prescriptions, managing inventory, and verifying medication accuracy
- Performed data entry of prescription and insurance information, ensuring timely and precise updates in the system
- Supported patient services by answering questions, providing guidance on medication usage, and resolving issues professionally
- Trained and mentored new pharmacy team members on workflow, software systems, and standard operating procedures
- Managed insurance claims and billing inquiries, maintaining accurate records to support financial and operational reporting
- Maintained compliance with federal and state pharmacy regulations while safeguarding sensitive patient information
- Coordinated with pharmacists and healthcare providers to clarify prescriptions and improve patient care
- Balanced multiple responsibilities efficiently in a fast-paced retail setting, developing problem-solving and organizational skills
Retail Sales Associate
Bath & Body Works
North Charleston, SC
10.2020 - 08.2021
- Provided customer service in a fast-paced retail environment, assisting customers with product selection and resolving concerns
- Maintained accurate transaction records and processed purchases, returns, and exchanges with attention to detail
- Performed data entry by updating customer information, tracking sales, and supporting inventory management systems
- Supported onboarding and training of new employees by explaining store procedures, policies, and customer service expectations
- Communicated effectively with team members and management to ensure smooth daily operations
- Assisted with scheduling support and shift coordination to maintain adequate store coverage
- Monitored inventory levels, restocked merchandise, and ensured accurate product placement
- Followed company policies and procedures, supporting compliance and operational standards
- Handled multiple responsibilities efficiently while meeting sales goals and performance expectations
Retail Sales Associate
Gap Factory Store
North Charleston, SC
02.2019 - 10.2020
- Provided excellent customer service in a high-volume retail environment, assisting customers and resolving issues professionally
- Processed transactions accurately and efficiently, maintaining detailed records of sales, returns, and exchanges
- Performed data entry to track inventory, update product information, and support reporting needs
- Assisted in training and mentoring new employees on store procedures, customer service expectations, and workflow
- Coordinated with team members and management to ensure smooth daily operations and efficient scheduling
- Monitored inventory levels, restocked merchandise, and maintained organized displays to support operational standards
- Ensured compliance with company policies and procedures while maintaining a safe and productive work environment
- Developed problem-solving, multitasking, and communication skills through daily interactions with customers and staff
Retail Sales Associate
TJ Maxx
Summerville, SC
10.2017 - 02.2018
- Provided exceptional customer service, enhancing shopping experience and building customer loyalty.
- Collaborated with team members to achieve daily sales goals and enhance overall operational efficiency.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Associate of Applied Science - Marketing
Trident Technical College
Charleston, SC12-2025
Associate of Applied Science - Human Resources Management
Trident Technical College
Charleston, SC12-2024
High School Diploma -
Ashley Ridge High School
Summerville05-2018
Skills
- Confidential Records Management – Handling sensitive patient data in compliance with HIPAA; transferable to managing employee records
- Data Entry & Accuracy – Entering prescriptions, insurance, and patient information with precision; aligns with HR systems and payroll data
- Onboarding Support – Training and mentoring new pharmacy staff; translates to employee onboarding and orientation
- Regulatory Compliance – Ensuring adherence to state and federal pharmacy laws; applicable to HR policies, labor law, and benefits compliance
- Communication & Interpersonal Skills – Interacting with patients, families, and healthcare providers; transferable to employee relations and conflict resolution
- Problem-Solving & Decision-Making – Resolving prescription or insurance issues efficiently; aligns with HR issue resolution
- Organizational & Time Management Skills – Coordinating multiple tasks in a high-volume environment; supports HR workflow and project management
- Attention to Detail – Verifying prescriptions, insurance claims, and patient info; critical for HR recordkeeping and auditing
- Team Collaboration – Working closely with pharmacists, nurses, and staff; translates to cross-departmental HR collaboration
Certification
- National Certified Pharmacy Technician (CPhT) – 2024
- State-Certified Pharmacy Technician – South Carolina, 2026
- Licensed Esthetician – South Carolina, 2023
Timeline
Certified Pharmacy Technician
Medical University Of South Carolina
06.2022 - Current
Pharmacy Technician
CVS Pharmacy
09.2021 - 01.2022
Retail Sales Associate
Bath & Body Works
10.2020 - 08.2021
Retail Sales Associate
Gap Factory Store
02.2019 - 10.2020
Retail Sales Associate
TJ Maxx
10.2017 - 02.2018
Associate of Applied Science - Marketing
Trident Technical College
Associate of Applied Science - Human Resources Management
Trident Technical College
High School Diploma -
Ashley Ridge High School