Tyquayla Dunlap

Processed and entered data efficiently to maintain accurate records.

Monitored and optimized tag performance to enhance data collection.

Assisted in tracking website performance through developed tagging strategies.

• Managed inbound and outbound calls for delinquent accounts, ensuring payments were received in a timely manner.
• Negotiated payment arrangements and advised customers on repayment strategies.
• Performed skip tracing using social media and search engines to locate contact information for debtors.
• Maintained professionalism under pressure and provided excellent customer service to resolve issues.

• Delivered high-quality customer service by ensuring timely food and drink orders.
• Anticipated guest needs, resolved complaints, and maintained satisfaction throughout dining experience.
• Managed POS system to take orders and process payments efficiently.
• Assisted with food preparation and maintained restaurant cleanliness.

• Supervised day-to-day store operations, ensuring a smooth customer experience.
• Managed inventory and merchandising to optimize store displays.
• Led a team of associates, providing training and guidance to improve performance.
• Handled customer complaints, returns, and exchanges professionally.

• Processed customer orders and payments accurately and efficiently.
• Assisted with food preparation and maintained clean workspaces.
• Ensured customer satisfaction by addressing inquiries and resolving issues quickly.