TYRA ALLEN

• Managed appointments, client flow, and daily front desk operations to deliver exceptional guest experiences
• Coordinated provider schedules to optimize efficiency and revenue
• Processed payments, memberships, packages, and gift certificates accurately
• Applied esthetics education to support client intake, skin analysis, and service recommendations
• Drove retail and service sales through product knowledge and client education
• Ensured compliance with sanitation, infection control, and state board regulations

• Prepared annual budgets with controls to prevent overages.
• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
• Assessed reports to evaluate performance, develop targeted improvements and implement changes.
• Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
• Restaurant marketing strategies, recruiting and hiring restaurant staff, training, overseeing food quality, developing menus as well as greeting and serving restaurant guests.

• Assisting students in achieving academic success.
• Working with students who may be aggressive or disruptive in class.
• Behavior support which includes physical management (training provided upon hire).
• Personal care.
• Social integration.
• Consultation and collaboration with Special Education and Regular Education Teachers as well as related service staff.
• Any and all other duties as may be assigned per the Paraprofessional Handbook and Evaluation Plan.
• Special education paraprofessionals assist students with special needs under the direction of a certified teacher.
• Paraprofessionals generally work in an inclusionary setting (i.e. least restrictive environment).
• The special education paraprofessional assists the teacher in general daily classroom activities, help special needs students, and cares for their physical, emotional health and safety, affirming their abilities, and striving to promote dignity in all relationships.

• • Performed full body waxing services on live clients in a clinical setting.
  • Brazilian, bikini, facial, underarm, arm, and leg waxing.
  • Client consultations, skin analysis, and aftercare education.
  • Maintained sanitation, infection control, and state board standards.
  • Prepped treatment rooms and managed appointment flow.
  • Worked with real clients under time and quality expectations.

Additional Practice Experience:
• Provided waxing services to personal clients to refine speed, technique, and consistency

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers.
• Answered product and service questions, suggesting other offerings to attract potential customers.
• Updated account information to maintain customer records.

• Operate telephone switchboard to answer, screen, or forward calls.
• Providing information, taking messages, or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Transmit information or documents to customers, using computer, mail, or fax machine.
• Hear and resolve complaints from customers or the public.
• Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.

• Determine if inventory quantities are set client for needs, ordering more materials when necessary.
• Respond to customer and supplier inquiries about order status, changes, or cancellations.
• Perform buying duties when necessary.
• Direct the preparation of regular and special budget reports.
• Examine budget estimates for completeness, accuracy, and conformance with procedures and regulations.