Skilled pharmaceutical manufacturing and production team member with technical skills and attention to detail. Understands safety and consistently exceeds performance requirements. Dedicated to quality processes and final product results.
Overview
5
5
years of professional experience
Work History
Manufacturing Technician II
Kashiv BioSciences
Chicago, IL
11.2023 - Current
Identifying and analyzing data
Conducted quality checks on finished products to ensure accuracy.
Inoculation of mammalian or cytokine cells
Operation of chromatography columns, TFF systems, and bioreactors of various volumes
Responsible for in-process testing, such as pH, Conductivity, Spectrophotometer, Osmometer, Cell count, etc.
Sampling
Preparation of media and buffer solutions
Completes Batch Records and other cGMP documentation accurately and promptly
Complies with all safety, cGMP, and company policies, practices, and procedures.
Good documentation practices
Assisted with troubleshooting issues related to the manufacture of products.
Assisted in training other technicians on the proper use of equipment and safety protocols.
Manufacturing Technician I
Charles River Laboratories
Memphis, TN
10.2022 - 11.2023
Obtain and maintain qualifications necessary for the performance of aseptic activities.
Responsible for producing, formulating, and banking cellular products (including GMP, GDP, and aseptic processing).
Write, under supervision, GMP-required documents including standard operating procedures, product specifications, equipment specifications, and batch production records.
Participate in all production activities including raw material support, cell culture, and continuous improvement.
Knowledgeable on standards/procedures for verification witnessing and review activities related to processing, testing, and monitoring.
Technical Support Specialist
Conduent Solutions
Remote
06.2021 - 09.2022
Ticket processing
Meeting performance metrics
Provided comprehensive technical support to customers via telephone, email, and chat.
Resolved customer issues related to operating systems, network connectivity, software applications, and hardware components.
Conducted tests to identify malfunctions in hardware or software systems.
Responded promptly to service tickets submitted by users experiencing technical difficulties.
Collaborated with other departments within the company when needed to resolve complex issues quickly and efficiently.
Worked with supervisors via live chat to address customer inquiries or technical issues beyond the scope of expertise.
Maintained compliance with established and updated policies and procedures with minimal supervision.
Certified Nursing Assistant
Right At Home Health Care
Memphis, TN
05.2019 - 06.2021
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
Reported changes in patient condition to registered nurse or physician.
Answered call lights promptly and responded to patient needs accordingly.
Observed patients for any changes in their physical or mental condition.
Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Collected specimens for testing purposes upon request from physicians or nurses.
Administered medications as directed by registered nurse or physician.
Provided emotional support to family members regarding end-of-life decisions.
Responded quickly to emergency situations involving sudden illness or injury.
Assisted with admission procedures such as gathering personal data from the patient's chart.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
HR Intern
Right At Home Health Care
Memphis, TN
01.2021 - 05.2021
Assisted with the recruitment process by conducting initial phone screens and scheduling interviews.
Conducted reference checks on prospective candidates.
Analyzed resumes to assess qualifications for open positions.
Provided support in developing and maintaining employee files, including onboarding paperwork and other documents.
Attended meetings with hiring managers to discuss staffing needs and strategies for filling open positions.
Prepared new hire orientation materials such as handbooks, policies, and procedures.
Performed administrative tasks such as filing paperwork or entering data into databases.
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
Education
Bachelor of Science - Kinesiology
University of Memphis
Memphis, TN
05-2021
Skills
Equipment Troubleshooting and Calibration
Staff Training
Good Manufacturing Practices
Process Improvement
Relationship Building
Organizational Skills
Professionalism
Multitasking
Problem-Solving
Quality assurance
Materials knowledge
Preventive Maintenance
Time management abilities
Goal Setting
Effective Communication
Analytical Skills
Adaptability and Flexibility
Attention to Detail
Adaptability
Affiliations
Poetry writer
Collage Dance Collective
Music and exercise enthusiast
References
References available upon request.
Timeline
Manufacturing Technician II
Kashiv BioSciences
11.2023 - Current
Manufacturing Technician I
Charles River Laboratories
10.2022 - 11.2023
Technical Support Specialist
Conduent Solutions
06.2021 - 09.2022
HR Intern
Right At Home Health Care
01.2021 - 05.2021
Certified Nursing Assistant
Right At Home Health Care
05.2019 - 06.2021
Bachelor of Science - Kinesiology
University of Memphis
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