Tyra Gray
Indianapolis,IN
Summary
Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Strong interpersonal and multitasking abilities.
Skilled Team Leader with experience in supervising, training, and motivating teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
Pharscript
Indianapolis, IN
07.2023 - 05.2026
- Supervised daily pharmacy operations and workflow management at Pharmscript .
- Trained junior pharmacy technicians on procedures and best practices.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Assisted in the training of new pharmacy technicians and provided feedback on their performance.
- Maintained clean and organized pharmacy shelving and work areas.
- Maintained a clean and organized pharmacy workspace to ensure efficiency.
- Dispensed appropriate medications while adhering to all state laws governing controlled substances.
- Processed prescription orders accurately using pharmacy management software.
Pharmacy Technician
Walgreens
Indianapolis, IN
04.2022 - 07.2023
- Processed prescriptions accurately and efficiently for customer fulfillment.
- Assisted pharmacists in preparing medications and ensuring proper labeling.
- Managed inventory levels, restocking supplies and medications as needed.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Received payment from customers and processed credit card transactions when necessary.
- Verified prescriptions and drug labels, documents and packages.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Prepared prescription transfers to other pharmacies.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
Deli Associate
Walmart
Indianapolis, IN
01.2020 - 04.2022
- Prepared and sliced meats and cheeses for customer orders.
- Maintained cleanliness and organization of deli display cases.
- Assisted customers with product selection and special requests.
- Monitored product freshness and rotated stock regularly.
- Followed food safety guidelines for handling and storing products.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Performed daily opening and closing duties such as cleaning up spills, sanitizing surfaces.
- Operated slicers, scales, wrappers, grinders, and other equipment to prepare food items for sale.
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Checked expiration dates on packaged goods before placing them on display.
- Greeted customers, provided excellent customer service, and answered questions regarding deli products.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
Education
Penn Foster High School
Indianapolis, INSkills
- Inventory
- Prescription processing
- Pharmacy software
- Medication dispensing
- Customer service
- Insurance verification
- Problem-solving skills
- Drug storage
- Manual and automated medication dispensing
- Proper labeling procedures
- Compounding techniques
- Insurance billing
- Medicine Dispensation
- Training and mentoring
- Team collaboration
- Problem solving
- Attention to detail
Certification
- Pharmacy Technician License
- HHA LICENSE
References
References available upon request.
Timeline
Lead Pharmacy Technician
Pharscript
07.2023 - 05.2026
Pharmacy Technician
Walgreens
04.2022 - 07.2023
Deli Associate
Walmart
01.2020 - 04.2022
Penn Foster High School