Tyra Mayes

• Facilitated implementation of individualized habilitation plans and personal outcome goals to enhance client development
• Documented progress notes and incident reports, ensuring compliance with agency standards for quality assurance
• Monitored volunteer safety and protected individuals from neglect or abuse during program hours, fostering a secure environment
• Communicate consistently with families, correspondents, and service coordinators
• Assist with transportation coordination and community-based activities

• Processed high-volume transactions, ensuring accuracy and maintaining confidentiality to uphold customer trust
• Ensured compliance with financial regulations and audit standards, contributing to organizational integrity
• Balanced cash drawers and reconciled discrepancies to maintain financial accountability
• Delivered professional service in fast-paced, high-accountability environments

• Supervised teller staff to ensure efficient daily branch operations
• Coordinated training, scheduling, and performance oversight for teller staff
• Conducted audits and ensured compliance with internal and federal regulations
• Resolved escalated concerns and addressed operational discrepancies

• Processed high-volume transactions with accuracy and confidentiality
• Maintained strict compliance with financial regulations and audit standards
• Balanced cash drawers and reconciled discrepancies
• Delivered professional service in fast-paced, high-accountability environments

• Processed member transactions efficiently and accurately.
• Maintained cash drawer and balanced daily transactions.
• Assisted members with account inquiries and service requests.