Tyra McClendon

• During my position as the Unit Secretary, I was able to proficiently preform duties as needed. I preformed record organization duties, such as making copies of charting paperwork, filling out transfer paperwork, printing timelines, and completed consent forms with patients. Here I kept my work area organized and clean. I made sure supplies, printer paper, ink, and nourishment rooms were stocked. Additionally, I placed nourishment room and office supply orders. I successfully communicated with doctor and nursing staff to connect them with outside facilities and families. I'm familiar with using Excel, Epic, and the phones within the hospital. I truly loved my job and would love to work for such an amazing company again!

Here I provide personalized skincare consultations to assess client needs and recommend appropriate treatments. I've handled busy schedules and stayed on top of key deadlines. I give advanced facial treatments, including chemical peels and microdermabrasion, enhancing skin health and appearance. I'm constantly educating clients on skincare products and routines, fostering long-term relationships and promoting product sales. I discuss procedures and treatment options with clients. I always maintain a clean, sanitary, and organized treatment room in compliance with industry regulations.

• At my position here I warmly greeted new and returning customers and developed relationships resulting in customer loyalty. Additionally, I maintained a clean, organized, and professional workspace and waiting area. I was able to swiftly and successfully resolved conflict resulting in customer satisfaction when necessary. Managed two phone lines and facilitated over 30 calls a day with customers, staff, and vendors. Arranged pickup and delivery of mail services, stocked supplies, and unpacked inventory.