Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyra Mitchell

Houston,TX

Summary

Enthusiastic and motivated individual passionate about teaching and inspiring others. Driven, personable aspiring Teacher with three years of experience working in a school setting. Team player that works well independently and collaboratively to achieve goals. Skilled communicator and problem solver committed to creating positive experiences in a professional environment.

Overview

8
8
years of professional experience

Work History

Customer Service Associate

Lowe's
06.2020 - Current
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
  • Educated customers on special pricing opportunities and company offerings.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Retail Sales Associate

The Children's Place
07.2019 - 06.2020
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Student Worker

Ridge Point High School
06.2017 - 07.2017
  • Greet office visitors, provided information and directed to appropriate personnel for maximum team efficiency.
  • Performed various activities to contribute to Summer School staff needs.
  • Supported department by compiling paperwork and tutoring students.
  • Supported office needs including taking messages and scanning documents.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Worked in team environment to maintain high levels of productivity.

Student Worker

Lawrence E. Elkins High School
06.2016 - 07.2016
  • Greet office visitors, provided information and directed to appropriate personnel for maximum team efficiency.
  • Performed various activities to contribute to Summer School staff needs.
  • Supported department by compiling paperwork and tutoring students.
  • Supported office needs including taking messages and scanning documents.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Worked in team environment to maintain high levels of productivity.

Student Worker

Quail Valley Middle School
06.2015 - 07.2015
  • Greet office visitors, provided information and directed to appropriate personnel for maximum team efficiency.
  • Performed various activities to contribute to Summer School staff needs.
  • Supported department by compiling paperwork and tutoring students.
  • Supported office needs including taking messages and scanning documents.
  • Maintained tidy and organized environment to comply with cleanliness standards.
  • Worked in team environment to maintain high levels of productivity.

Education

Bachelor of Science - Teacher Education

Prairie View A & M University
Prairie View, TX
05.2023

High School Diploma -

Lawrence E Elkins High School
Missouri City, TX
06.2017

Skills

  • Customer Support
  • Leadership
  • Collaboration
  • Conflict management
  • Group teaching ability
  • Student engagement
  • Administrative and Office Support

Timeline

Customer Service Associate

Lowe's
06.2020 - Current

Retail Sales Associate

The Children's Place
07.2019 - 06.2020

Student Worker

Ridge Point High School
06.2017 - 07.2017

Student Worker

Lawrence E. Elkins High School
06.2016 - 07.2016

Student Worker

Quail Valley Middle School
06.2015 - 07.2015

Bachelor of Science - Teacher Education

Prairie View A & M University

High School Diploma -

Lawrence E Elkins High School
Tyra Mitchell