Tyra Sanders
Plantation,FL
Summary
Driven professional with extensive experience in healthcare and customer service, notably with Allied Health Care. Excelled in patient transportation and behavioral management, enhancing client satisfaction and continuity of care. Proven ability to exceed service standards, evidenced by implementing effective customer service policies at Teleperformance. Skilled in both empathetic support and efficient progress documentation.
Overview
4
4
years of professional experience
Work History
Home Health Aide
Allied Health Care
10.2020 - Current
- Provided transportation and appointments management.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Administered medication as directed by physician.
Cashier
Smoothie King
07.2022 - 07.2024
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service Representative
Teleperformance
05.2022 - 05.2024
- Responded to customer requests for products, services, and company information.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Tracked customer service cases and updated service software with customer information.
- Processed customer service orders promptly to increase customer satisfaction.
Education
Batchelor Of Science - Chemistry
Broward College
Fort Lauderdale, FLSkills
- Patient transportation
- Progress Documentation
- Behavioral Management
- Client documentation
Accomplishments
- Collaborated with team of Number in the development of Project name.
- Supervised team of Number staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Full Professional
Timeline
Cashier
Smoothie King
07.2022 - 07.2024
Customer Service Representative
Teleperformance
05.2022 - 05.2024
Home Health Aide
Allied Health Care
10.2020 - Current
Batchelor Of Science - Chemistry
Broward College
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