Tyra Smith
Terre Haute,IN
Summary
Professional with strong background in facilitating and monitoring visitations and Home Based Case Management. Ensuring safe and positive interactions. Skilled in conflict resolution, documentation, and communication. Known for fostering teamwork and adapting to evolving needs. Highly reliable and results-driven, with focus on compliance and empathetic support.
Proven track record of managing family interactions and maintaining compliance with legal requirements and also requirements of The Department of Child Services . Known for strong teamwork, adaptability, and reliability in dynamic environments. Skilled in conflict resolution and clear communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Home-Based Case Management /Visitation Facilitator
Family Community Connections
07.2025 - Current
- Conducting in-home assessments and treatment plans to help identify needs and family strengths to build on existing strengths to help foster resilience.
- Implementing practical life skills and emotional regulation (conflict management, stress reduction, and time management).
- Collaborating with families in setting achievable short- and long-term goals.
- Documenting progress and reporting to the Department of Child Services.
- Helping families overcome challenges and thrive independently.
Correctional Officer
Putnamville Correctional Facility-Putnam IN
Putnam, IN
03.2026 - 03.2026
- Assed, de-escalate, and managed diverse inmate populations while ensuring safety and security.
- Monitored over 119 men in an open dorm. Observing and documenting inmate behavior and risk factors of incarcerated individuals.
- Conducted routine search of incarcerated individuals and facilities to detect prohibited items to ensure compliance with safety protocols.
Office Manager / Dispatcher / Truck Driver
Saia LTL Freight Lines-Ellenwood, GA
Ellenwood, GA
01.2021 - 12.2023
- Planned and scheduled driver routes following DOT guidelines.
- Coordinated delivery requirements with customers.
- Dispatched drivers for assigned routes.
- Effectively communicated and resolved complaint issues with customers.
- Safely transported products to customers.
School Bus Driver
Clayton County and Atlanta Public Schools-Atlanta, GA
Atlanta, GA
01.2017 - 12.2021
- Ensured the safe and timely transportation of children while maintaining discipline on the bus.
- Completed pre and post trip inspections ensure the safety of bus operations.
Education
Graduate Certificate - Dental Assistant
Missouri College
St. Louis, MOundefined
Reiki Center of Indiana
Indianapolis, INundefined
Phlebotomy USA
Atlanta, GAHigh School Diploma -
Pacific High School
Pacific, MOSkills
- Logistics
- Computer Proficiency
- Verbal & Written Communications
- Scheduling
- Coordination of Activities
- Conflict Resolution
- Office Administration
- Customer Service
- Public Speaking
- Support Group Leadership
- Life Coaching
- Administrative experience
- Report writing
- Front desk
- Attention to detail
- Time management
- Organizational skills
- Conflict management
- Office management
- Driving
- Family counseling
- Google Workspace
- Communication skills
- Supervising experience
- Dispatching
- Intake
- Management
- Teamwork
- Endodontics
- Behavioral health
- Mental health counseling
- Microsoft Outlook
- Self-awareness
- Motivational skills
- Child development
- Boundary setting
Accomplishments
• Conducting in-home assessments and treatment plans to help identify needs and family strengths
to build on existing strengths to help foster resilience.
• Implementing practical life skills and emotional regulation (conflict management, stress reduction,
and time management).
• Collaborating with families in setting achievable short- and long-term goals.
• Documenting progress and reporting to the Department of Child Services.
• Helping families overcome challenges and thrive independently.
Certification
- CPR Certification
- Driver's License
- Human Trafficking Prevention Training
- Abuse and Neglect Awareness Training
- Trauma Informed Care Training
- Indiana Coalition Against Domestic Violence Training
- Sleep Safe Ambassador Training
Languages
English
Timeline
Correctional Officer
Putnamville Correctional Facility-Putnam IN
03.2026 - 03.2026
Home-Based Case Management /Visitation Facilitator
Family Community Connections
07.2025 - Current
Office Manager / Dispatcher / Truck Driver
Saia LTL Freight Lines-Ellenwood, GA
01.2021 - 12.2023
School Bus Driver
Clayton County and Atlanta Public Schools-Atlanta, GA
01.2017 - 12.2021
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Reiki Center of Indiana
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Phlebotomy USA
Graduate Certificate - Dental Assistant
Missouri College
High School Diploma -
Pacific High School
Published Book Author
Published Book Author of Behind the Scenes of a Calling and Ascension Awakening To All Things Beautiful. I enjoy public speaking, and doing the work as a Reiki Master Teacher. Helping others with their healing journey, alignment and connecting more to the divine . I blend storytelling, spiritual wisdom, and energetic awareness with coaching and public speaking. The work I do helps others awaken to their own callings, encouraging healing and ascension on every level-mind, body, and spirit.