Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

VIOLETA B. ZLY

Summary

Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.

Compassionate Case Manager with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills.

Knowledgeable Case Manager experienced in coordinating care for all individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level HR Assistant Manager position. Ready to help team achieve company goals.

Overview

7
years of professional experience
1
Certification

Work History

Raintree Consulting, LLC

Home Based Case Manager
09.2016 - Current

Job overview

  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
  • Coordinated patient discharge planning and follow-up care.
  • Collaborated with healthcare providers to drive continuity of care.
  • Assisted patients in accessing housing, financial assistance and other community resources.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
  • Conducted in-home visits to provide supportive services.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
  • Provided patient and family education on available resources and self-care strategies.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
  • Managed caseload to satisfy multiple patients with diverse needs.
  • Preserved and prepared reports and treatment records.
  • Updated treatment plans on monthly basis with latest intervention strategies and progress notes.

Education

MSU-Iligan Institute of Technology
Philippines

Bachelor of Arts from Filipino And Tagalog
03.1999

University Overview

  • 3.9 GPA

Iligan Capitol College
Philippines

No Degree from Computer Science
03.1995

University Overview

19 Semester hours of undergraduate credit


  • 3.1 GPA

Skills

  • Clients Rights
  • Program Development
  • Generate Reports
  • Patient Assessments
  • Home Assessments
  • Improving Wellbeing
  • Treatment Planning
  • Monitoring Visits
  • Team Meetings
  • Coaching and Development
  • Visitation Coordination
  • Family Education Programs
  • Case Planning
  • Court Mandated Reporter
  • Quality Assessments
  • Resource Management
  • Conflict Resolution
  • Case Management Tracking
  • Educational Strategies
  • Social Work
  • Case Notes
  • Prepare Budgets
  • Community Resources
  • Client Empowerment
  • Resource Identification
  • Documentation
  • Verbal and Written Communication
  • Case Planning and Management
  • MS Office
  • School Visits
  • Training and Teaching
  • Crisis Intervention
  • Intervention Plans
  • Operational Standards
  • Multitasking and Organization
  • Desktop and Laptop Computers
  • Recruitment

Certification

  • Advocacy Training - .50 hour
  • Assault Training - .75 hour
  • Assessing Victims Need's Training - .75 hour
  • Basic Ethics Training- .75 hour
  • Confidentiality Training - 1.0 hour
  • The Criminal Justice System - 1.0 hour
  • Sexual Assault Training - 1.0 hour
  • Trauma-Informed Care Training - .50 hour
  • Child Abuse Training - .75 hour
  • Basic Communication Skills Training - 1.0 hour
  • Conflict and Negotiation Training - .75 hour
  • Crisis Intervention Training - .50 hour
  • Documentation Training - .50 hour
  • Intimate Partner Violence - .75 hour
  • Problem Solving Training - .50 hour
  • Self-Care Training - 1.0 hour
  • Victims of Substance Abuse Training - .75 hour
  • Victims of Mental Health Issue Training - .50 hour
  • Victim's Right Training - .75 hour

Languages

Spanish
Limited Working

Timeline

Home Based Case Manager
Raintree Consulting, LLC
09.2016 - Current
MSU-Iligan Institute of Technology
Bachelor of Arts from Filipino And Tagalog
Iligan Capitol College
No Degree from Computer Science
VIOLETA B. ZLY