TYRA TAYLOR

• Company Overview: Internal Medicine, Jules Stein Eye Institute.
• Obtain medical authorizations for minor procedures, medical injectables, and office visits.
• Schedule routine office visits.
• Triage postoperative patients.
• Pre-register patients for all upcoming visits.
• Provide patients with discharge instructions and postoperative care.
• Assist physicians with minor cosmetic procedures.

Process all incoming medication refill request

• Maintained up-to-date knowledge of government regulations related to healthcare reimbursement policies and procedures.
• Reviewed claims for coding accuracy.
• Organized information for past-due accounts and transferred to collection agency.
• Communicated with insurance representatives to complete claims processing or resolve problem claims.
• Reviewed patient insurance information to ensure accuracy and completeness of claims submission.