Tyra Vega
Tucson,AZ
Summary
Assisted in tackling new challenges with enthusiasm. Demonstrated strong work ethic and adaptability in various situations. Supported team efforts by quickly learning new skills. Provided excellent customer service while managing multiple tasks effectively. Committed to creating positive experiences for every customer.
Overview
7
7
years of professional experience
Work History
Area Supervisor
Ross Dress for Less
04.2021 - Current
- Cultivated and sustained a positive working environment for all staff members.
- Oversaw employee performance, delivering constructive feedback and coaching to enhance skills.
- Addressed customer complaints promptly and professionally to enhance satisfaction.
- Facilitated team training on effective procedures for managing customer inquiries.
- Engaged with upper management to strategize policy and procedural enhancements for improved workflow efficiency.
- Facilitated training sessions for new employees on policies, procedures, product knowledge, and customer service techniques.
- Implemented company policies to ensure compliance and uphold organizational standards.
- Maintained cleanliness and organization of areas to ensure inspection readiness.
- Oversaw employee performance and established benchmarks for key performance indicators.
- Directed daily operations across multiple departments, managing a team of four personnel.
- Assigned tasks to team members while establishing clear priorities and objectives.
- Executed department walkthroughs to evaluate and enhance operational standards.
- Guided and developed staff training programs to foster team growth and enhance performance.
Crew Member
Wendys Fast Food
01.2019 - 06.2020
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Checked expiration dates on all products before serving them to customers.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Organized and restocked supplies to support operations and team productivity.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Maintained safe food handling practices to prevent germ spread.
Education
Palo Verde High Magnet School
Tucson, AZ05.2018
Skills
- Led loss prevention initiatives to protect company assets and mitigate risks Developed and executed comprehensive strategies to decrease shrinkage and strengthen security protocols Collaborated with leadership to cultivate a culture of accountability and vigilance across the organization
- Sought out and participated in learning opportunities to foster career growth
- Addressed and handled customer complaints to improve overall satisfaction
- Employed basic mathematical principles to enhance analytical skills and address various challenges
- Directed initiatives to strengthen team cohesion and elevate motivation levels Championed employee engagement strategies to drive productivity and enhance overall satisfaction Oversaw comprehensive team development programs to cultivate talent and improve retention rates
Accomplishments
- I am proud to say that with my time spent working at Ross Dress for Less I was promoted twice in just under my first year with the company
- Increased the amount of positive reviews for my store by giving great and genuine customer service.
- Became a mother in 2024 and again the beginning of 2026
Affiliations
- Just one of the few hobbies that I have is reading in my spare time
- Another hobby of mine is baking.
- Doing my own makeup
- Jogging
- Lastly I like to learn American Sign Language when I can!
Languages
English
Professional
American Sign Language
Elementary
Education and Training
other
Timeline
Area Supervisor
Ross Dress for Less
04.2021 - Current
Crew Member
Wendys Fast Food
01.2019 - 06.2020
Palo Verde High Magnet School