Tyra Whitney
Dallas,Texas
Summary
Professional with expertise in customer satisfaction and communication. Proven track record in problem-solving and record-keeping, focused on enhancing customer experiences and service outcomes. Background in customer service and peer education, with skills in issue resolution and mentorship. Highly motivated, adaptable, and capable of mastering new skills independently.
Overview
11
11
years of professional experience
Work History
Steaks & cakes
Ms.Nicole
Dallas, Texas
09.2025 - 10.2025
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Peer Educator
TDCJ
Marlin, Texas
03.2023 - 07.2024
- Supported individuals in navigating resources available within the correctional facility.
- Provided guidance and mentorship to new peer educators in program delivery techniques.
- Provided one-on-one counseling sessions regarding personal health issues or concerns.
- Maintained accurate records of program activities and data collected from surveys.
- Gave presentations at various events throughout the year focused on promoting positive lifestyle choices.
Warehouse Worker
Mr.Hardy
Gatesville, Texas
10.2014 - 06.2018
- Maintained inventory accuracy through regular cycle counts and audits.
- Followed safety protocols to maintain a secure work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Maintained stock levels in accordance with company policies.
- Packed boxes and stock using organizational guidelines.
- Assembled orders according to customer requests.
Education
GED -
Windham School District
Gatesville, TX06-2022
Skills
- Inventory management and warehouse operations
- Packaging and labeling techniques
- Customer service and support
- Verbal and written communication
- Picking and sorting processes
- Stock management
Accomplishments
OSHA Certified
References
References available upon request.
Timeline
Steaks & cakes
Ms.Nicole
09.2025 - 10.2025
Peer Educator
TDCJ
03.2023 - 07.2024
Warehouse Worker
Mr.Hardy
10.2014 - 06.2018
GED -
Windham School District