Tyra Williams
Lake Jackson,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
NDE Technician
Sonic Systems International
Houston, TX
09.2023 - 10.2023
- Identified defects in concrete or other building materials using thermal or infrared testing.
- Used [Software] to document non-destructive testing methods, processes and results.
- Evaluated and reported inner structure and flaws by preparing scaled diagrams pinpointing defects.
- Ensured compliance with industry standards and regulations through meticulous record keeping.
Barista
Starbucks, Barista
Angleton, TX
07.2022 - 06.2023
- Helped management keep adequate supply on hand by notifying of shortages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
General Merchandiser
Target
Lake Jackson, TX
09.2021 - 04.2022
- Worked with department managers to maintain adequate inventor for regular and promotional demand.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
- Set product pricing by accounting for cost, competition and consumer demand.
- Analyzed sales data regularly, identifying top-performing products as well as areas requiring improvement or adjustment in merchandising strategy.
- Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
- Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
- Greeted customers and directed to requested products.
Sales Associate
H&M Hennes & Mauritz
Pearland, TX
02.2020 - 09.2021
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
- Used in-store system to locate inventory and place special orders for customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Recommended complementary purchases to customers, increasing revenue.
- Answered customer questions about sizing, accessories, and merchandise care.
Assistant Manager
Angleton Seafood
Angleton, TX
01.2019 - 08.2020
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Defined clear targets and objectives and communicated to other team members.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Student Worker
Brazosport College
Clute, TX
07.2018 - 01.2020
- Enhanced campus services by efficiently organizing and distributing resources to various departments.
- Assisted in the development of new campus initiatives, contributing ideas and researching potential best practices in order to achieve desired outcomes.
- Evaluated customer needs and feedback to drive product and service improvements.
- Frequently inspected production area to verify proper equipment operation.
- Streamlined office processes for improved efficiency by managing paperwork, filing systems, and maintaining databases.
- Gathered, organized and input information into digital database.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Daycare Teacher
Imagination Station Learning Academy
Angleton, TX
05.2018 - 07.2018
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Assisted in the planning and execution of special events such as holiday celebrations or parent-teacher conferences, fostering a strong sense of community within the daycare center.
- Supported diverse learners by adapting teaching methods to meet individual student needs and learning styles.
Barista
Ice Valley Smoothies
Lake Jackson, TX
08.2017 - 03.2018
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Education
No Degree - Music Education
Brazosport College
Lake Jackson, TX05.2024
High School Diploma -
Angleton High School
Angleton, TX05.2018
Skills
- Report Preparation
- Infrared Thermography
- Time of Flight Diffraction
- [Software] expertise
- Eddy Current Testing
- Test Documentation
- Visual Inspection Techniques
Certification
- NDT Level II - Limited Ultrasonic Testing
- 40 Hour Industrial Radiation Saftey
- Eddy Current Testing
Timeline
NDE Technician
Sonic Systems International
09.2023 - 10.2023
Barista
Starbucks, Barista
07.2022 - 06.2023
General Merchandiser
Target
09.2021 - 04.2022
Sales Associate
H&M Hennes & Mauritz
02.2020 - 09.2021
Assistant Manager
Angleton Seafood
01.2019 - 08.2020
Student Worker
Brazosport College
07.2018 - 01.2020
Daycare Teacher
Imagination Station Learning Academy
05.2018 - 07.2018
Barista
Ice Valley Smoothies
08.2017 - 03.2018
No Degree - Music Education
Brazosport College
High School Diploma -
Angleton High School