Tyrah McDaniel
Pensacola,FL
Summary
Seasoned Med Tech with a proven track record at The Beacon at Gulf Breeze, adept in medication administration and patient observation. Leveraged expertise in Microsoft Excel and exceptional verbal communication to enhance patient care and operational efficiency. Demonstrated ability to improve customer satisfaction, showcasing a blend of technical proficiency and empathetic patient care.
Overview
18
18
years of professional experience
Work History
Med Tech
The Beacon at gulf breeze
Gulf Breeze, FL
05.2023 - Current
- Recorded number of tissue blocks and verified proper identification and labeling.
- Monitored medications for patients with various conditions and kept watchful eye for side effects.
- Observed patients for adverse reactions to medications or treatments.
- Monitored patients for adverse reactions to medications and reported findings to healthcare professionals.
Med Tech
Wesley Haven Villa
Pensacola, FL
07.2021 - 05.2023
- Recorded number of tissue blocks and verified proper identification and labeling.
- Ordered supplies necessary for laboratory operations from approved vendors or suppliers.
- Executed and analyzed tests in areas including chemistry, hematology, urinalysis, serology, histology and bacteriology to aid physicians in diagnosing and treating diseases.
Personal Care Assistant
Veranda
Pensacola, FL
03.2019 - 07.2021
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Assembler
Hitachi Cable
Pensacola, FL
11.2017 - 12.2018
- Notify supervisors of any potential issues that may cause delays in production schedules.
- Assembled parts and subassemblies following blueprints and assembly instructions.
- Created components via Computer Aided Design (CAD) for use in 3D printing and milling applications.
Customer Service Representative
West Corporation
Pensacola, FL
04.2011 - 11.2015
- Resolved customer complaints promptly and efficiently.
- Monitored customer satisfaction levels through surveys and feedback forms.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained high levels of customer service satisfaction.
- Developed strategies for improving customer service operations.
Cashier
Mcdonalds
Pensacola, FL
02.2007 - 05.2010
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved customer complaints promptly and efficiently.
- Monitored customer satisfaction levels through surveys and feedback forms.
Education
High School Diploma -
Pensacola High School
Pensacola, FL06-2010
Skills
- Verbal and written communication
- Monitoring for side effects
- Certified medication aide
- Patient observation
- Medication administration
- Microsoft PowerPoint
- Multi-task management
- Account updating
- Empathy and patience
- Grammar
- Computer proficiency
- Credit card payment processing
- Opening and closing accounts
- Multitasking and organization
- Team development
- Customer service
- Inbound and outbound calling
- Quality control
- Call center experience
- Microsoft Excel
- Customer relations
- Product sales
Timeline
Med Tech
The Beacon at gulf breeze
05.2023 - Current
Med Tech
Wesley Haven Villa
07.2021 - 05.2023
Personal Care Assistant
Veranda
03.2019 - 07.2021
Assembler
Hitachi Cable
11.2017 - 12.2018
Customer Service Representative
West Corporation
04.2011 - 11.2015
Cashier
Mcdonalds
02.2007 - 05.2010
High School Diploma -
Pensacola High School
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