Tyreasa Walton
Suitland,MD
Summary
Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Accomplished Job Title skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Patient Safety Associate
INOVA fairfax
Fairfax, VA
01.2024 - Current
- Analyzed root cause data and identified opportunities for improvement.
- Coordinated interdisciplinary meetings to discuss issues related to patient safety.
- Performed regular audits of clinical areas to ensure adherence to best practice guidelines.
- Identified potential areas for improvement based on analysis of patient safety data.
- Facilitated communication between clinicians, nurses, administrators, and other stakeholders regarding patient safety issues.
- Participated in multidisciplinary committees focused on improving quality assurance processes.
- Responded promptly to inquiries from patients or their families about concerns related to their care.
- Ensured all documentation is accurate, complete, and compliant with current regulations.
- Monitored medical records for accuracy, completeness, and compliance with regulations.
- Assisted in the development of patient safety policies and procedures.
- Investigated and reported adverse events as required by regulatory bodies.
- Greeted, guided and offered assistance to patients and visitors.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Supported nursing staff in day-to-day operations.
- Pulled and organized file charts, placing appointment reminder calls to patients.
- Escorted patients before and after surgical procedures.
ASSISTANT STORE MANAGER
Five Below
Washington, DC
08.2022 - 01.2024
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
- Reduced operational risks while organizing data to forecast performance trends
- Implemented innovative programs to increase employee loyalty and reduce turnover
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
- Monitored daily cash discrepancies, inventory shrinkage and drive-off
- Reconciled daily sales transactions to balance and log day-to-day revenue
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Processed payments for credit and debit cards and returned proper change for cash transactions
- Rotated merchandise and displays to feature new products and promotions
- Managed purchasing, sales, marketing and customer account operations efficiently
ASSISTANT MANAGER
Howard University College
Washington, D.C.
09.2020 - 08.2022
Education
High School Diploma -
Cardozo
Washington, D.C.06-1989
Skills
- Sales Expertise
- Order Supplies
- Customer Service
- Goals and Performance
- Time Management
- Sell Products
- Quality Improvement
- Incident Reporting
- Stress Tolerance
- Basic Life Support
- Mental health awareness
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Patient transportation
- Home Health Care
- Catheter Care
- Vital signs measurement
- Direct Patient Care
- Crisis Intervention
- Relationship Building
- Pediatric Care
Timeline
Patient Safety Associate
INOVA fairfax
01.2024 - Current
ASSISTANT STORE MANAGER
Five Below
08.2022 - 01.2024
ASSISTANT MANAGER
Howard University College
09.2020 - 08.2022
High School Diploma -
Cardozo