Julie Little
Essexville,MI
Summary
. Patient safety professional with strong experience in healthcare environments. Demonstrates expertise in risk management, compliance, and patient advocacy. Known for fostering team collaboration, adapting to evolving needs, and consistently achieving results. Proven abilities in problem-solving, effective communication, and maintaining high standards of care.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Patient Safety Associate
McLaren Bay Region
08.2024 - Current
- Collaborated with interdisciplinary teams to develop and implement comprehensive patient safety initiatives.
- Assisted in coordinating hospital-wide efforts to achieve accreditation from regulatory bodies such as The Joint Commission.
- Developed performance metrics for monitoring the effectiveness of implemented interventions towards improving patient safety standards organizationwide.
- Improved overall patient satisfaction scores by consistently providing compassionate, safe care.
Radiology Transporter
McLaren Bay Region
11.2022 - 08.2024
- Upheld HIPAA regulations while handling sensitive patient information during daily interactions and record-keeping tasks.
- Expedited patient care by efficiently communicating with medical staff regarding patient arrival times and appointment schedules.
- Assisted in maintaining a smooth workflow within the radiology department, ensuring all patients were transported promptly.
- Collaborated with radiology technicians for proper patient positioning, resulting in accurate imaging results.
Patient Care Associate
McLaren Bay Region
05.2004 - 11.2022
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted with various diagnostic procedures such as drawing blood samples, obtaining EKG readings, and collecting urine specimens for laboratory testing.
- Facilitated smooth transitions between shifts by communicating pertinent patient information during detailed handoff reports.
- Maintained clean, safe, and well-organized patient environment.
Certified Nursing Assistant
McLaren Bay Region
12.2003 - 05.2004
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Customer Service Cashier
Hollywood Video
12.2001 - 12.2003
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Unionville - Sebewaing Area Schools
Sebewaing, MIHigh School Diploma -
Stratford Career Institute
New York, NYSkills
- De-Escalation Techniques
- Teamwork and Collaboration
- Excellent Communication
- Active Listening
- Multitasking Abilities
- Reliability
- Adaptability and Flexibility
- Time management abilities
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid Certification - American Red Cross or American Heart Association.
- Crisis Prevention Intervention (CPI)
Timeline
Patient Safety Associate
McLaren Bay Region
08.2024 - Current
Radiology Transporter
McLaren Bay Region
11.2022 - 08.2024
Patient Care Associate
McLaren Bay Region
05.2004 - 11.2022
Certified Nursing Assistant
McLaren Bay Region
12.2003 - 05.2004
Customer Service Cashier
Hollywood Video
12.2001 - 12.2003
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid Certification - American Red Cross or American Heart Association.
- Crisis Prevention Intervention (CPI)
High School Diploma -
Unionville - Sebewaing Area Schools
High School Diploma -
Stratford Career Institute
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