Tyree Clark
Durham,NC
Summary
Experience in leadership roles Ability to work as an individual or in a team setting Knowledge of computer software Cash register training Excellent analytical, organizational and communication skills Adaptability Strong customer service skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Client Services Associate
Cisco Systems, Inc.
Morrisville , NC
02.2023 - Current
- Provided customer service support to clients in a timely and efficient manner.
- Resolved customer inquiries and complaints via phone, email, or other communication channels.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Answered incoming calls from customers regarding billing inquiries, technical issues, product concerns.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
Delivery Driver
Fed Ex Express
Durham , NC
07.2022 - 02.2023
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Assisted warehouse personnel in packing orders when necessary.
Front Desk Agent
Extended Stay America
Durham , NC
11.2021 - 07.2022
- Greeted customers in a professional and friendly manner.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Processed payments accurately and efficiently.
- Provided information about hotel amenities, services, and local attractions.
- Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
- Assisted with luggage handling for incoming guests.
Call Center Representative
Spectrum
Morrisville , NC
07.2021 - 10.2021
- Stayed current on relevant product and service offerings as well as competitor pricing models.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Processed orders, forms, applications, and requests accurately and efficiently.
- Maintained records of customer interactions, transactions, comments, and complaints.
- Assisted customers with navigating the company's website to locate desired information or items for purchase.
- Utilized knowledge base to answer inquiries from customers quickly and effectively.
Door-to-Door Sales Representative
Kirby
Durham , NC
08.2019 - 07.2021
- Developed a rapport with potential customers by engaging in friendly conversation.
- Provided detailed information about the products being sold and answered customer questions.
- Demonstrated how to use the product and its features.
- Explained the benefits of purchasing the product compared to competitors' offerings.
- Confirmed customer satisfaction with all aspects of sales process, including delivery time frames and price points.
- Achieved or surpassed monthly sales quotas.
Team Member
Sheetz
Durham , NC
02.2018 - 03.2019
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Promoted products through effective merchandising techniques.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Maintained a clean and organized work area throughout shift.
Warehouse Worker
Amazon
Durham , NC
11.2017 - 01.2018
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Ensured safety protocols were followed at all times while operating machinery.
- Transported goods to designated areas within the warehouse facility.
- Staged and sorted multiple types of products for loading.
Warehouse Worker
UPS
Durham , NC
02.2017 - 10.2017
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
Education
Diploma -
Hillside High School
Durham, NC06.2015
Skills
- Sales Support
- Client Relationship Building
- Strong interpersonal skills
- Meeting facilitation
- Account Management
- Service Recommendations
- Order Processing
- Outbound Calling
- DOT Compliance
- HAZMAT endorsement
- Customer Service
- Teamwork and Collaboration
- Stocking and Inventory
- Pallet jack and hand truck operation
- Skilled forklift operator
Certification
- DOT certified
Timeline
Client Services Associate
Cisco Systems, Inc.
02.2023 - Current
Delivery Driver
Fed Ex Express
07.2022 - 02.2023
Front Desk Agent
Extended Stay America
11.2021 - 07.2022
Call Center Representative
Spectrum
07.2021 - 10.2021
Door-to-Door Sales Representative
Kirby
08.2019 - 07.2021
Team Member
Sheetz
02.2018 - 03.2019
Warehouse Worker
Amazon
11.2017 - 01.2018
Warehouse Worker
UPS
02.2017 - 10.2017
- DOT certified
Diploma -
Hillside High School
Similar Profiles
Jonathan RobersonJonathan Roberson
Sr. Manager, Regional Delivery Operations at Cisco Systems, Inc.Sr. Manager, Regional Delivery Operations at Cisco Systems, Inc.
CHRIS TAKECHRIS TAKE
Software Engineer at Cisco Systems, Inc.Software Engineer at Cisco Systems, Inc.
Irine JomyIrine Jomy
Software Engineer at Cisco Systems, Inc.Software Engineer at Cisco Systems, Inc.