Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyree Clark

Durham,NC

Summary

Experience in leadership roles Ability to work as an individual or in a team setting Knowledge of computer software Cash register training Excellent analytical, organizational and communication skills Adaptability Strong customer service skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Client Services Associate

Cisco Systems, Inc.
Morrisville, NC
02.2023 - Current
  • Provided customer service support to clients in a timely and efficient manner.
  • Resolved customer inquiries and complaints via phone, email, or other communication channels.
  • Determined accurate prices for customer services, consistently searching for deals and best prices.
  • Answered incoming calls from customers regarding billing inquiries, technical issues, product concerns.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.

Delivery Driver

Fed Ex Express
Durham, NC
07.2022 - 02.2023
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Assisted warehouse personnel in packing orders when necessary.

Front Desk Agent

Extended Stay America
Durham, NC
11.2021 - 07.2022
  • Greeted customers in a professional and friendly manner.
  • Answered phones, responded to inquiries, and took messages.
  • Assisted with check-in and check-out procedures for guests.
  • Processed payments accurately and efficiently.
  • Provided information about hotel amenities, services, and local attractions.
  • Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
  • Assisted with luggage handling for incoming guests.

Call Center Representative

Spectrum
Morrisville, NC
07.2021 - 10.2021
  • Stayed current on relevant product and service offerings as well as competitor pricing models.
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
  • Processed orders, forms, applications, and requests accurately and efficiently.
  • Maintained records of customer interactions, transactions, comments, and complaints.
  • Assisted customers with navigating the company's website to locate desired information or items for purchase.
  • Utilized knowledge base to answer inquiries from customers quickly and effectively.

Door-to-Door Sales Representative

Kirby
Durham, NC
08.2019 - 07.2021
  • Developed a rapport with potential customers by engaging in friendly conversation.
  • Provided detailed information about the products being sold and answered customer questions.
  • Demonstrated how to use the product and its features.
  • Explained the benefits of purchasing the product compared to competitors' offerings.
  • Confirmed customer satisfaction with all aspects of sales process, including delivery time frames and price points.
  • Achieved or surpassed monthly sales quotas.

Team Member

Sheetz
Durham, NC
02.2018 - 03.2019
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Operated cash registers to process payments from customers.
  • Greeted customers upon entering the store with friendly demeanor.
  • Promoted products through effective merchandising techniques.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Maintained a clean and organized work area throughout shift.

Warehouse Worker

Amazon
Durham, NC
11.2017 - 01.2018
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Operated scanners, computers, and other equipment to track orders.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Transported goods to designated areas within the warehouse facility.
  • Staged and sorted multiple types of products for loading.

Warehouse Worker

UPS
Durham, NC
02.2017 - 10.2017
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Operated scanners, computers, and other equipment to track orders.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.

Education

Diploma -

Hillside High School
Durham, NC
06.2015

Skills

  • Sales Support
  • Client Relationship Building
  • Strong interpersonal skills
  • Meeting facilitation
  • Account Management
  • Service Recommendations
  • Order Processing
  • Outbound Calling
  • DOT Compliance
  • HAZMAT endorsement
  • Customer Service
  • Teamwork and Collaboration
  • Stocking and Inventory
  • Pallet jack and hand truck operation
  • Skilled forklift operator

Certification

  • DOT certified

Timeline

Client Services Associate

Cisco Systems, Inc.
02.2023 - Current

Delivery Driver

Fed Ex Express
07.2022 - 02.2023

Front Desk Agent

Extended Stay America
11.2021 - 07.2022

Call Center Representative

Spectrum
07.2021 - 10.2021

Door-to-Door Sales Representative

Kirby
08.2019 - 07.2021

Team Member

Sheetz
02.2018 - 03.2019

Warehouse Worker

Amazon
11.2017 - 01.2018

Warehouse Worker

UPS
02.2017 - 10.2017

Diploma -

Hillside High School

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