Summary
Overview
Work History
Education
Skills
Timeline
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Tyreeka Stokes

Lithonia,GA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Personal Care Assistant

Sisters Care Home Care Agency
Spring Hope, NC
05.2022 - 01.2023
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted with daily living activities, running errands, and household chores.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Personal Care Assistant

Myles Home Health Agency
Wilson, NC
09.2020 - 05.2022
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Planned activities to encourage movement, stretching and strength building.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.

Production Operator

The Cheesecake Factory Bakery
Battleboro, NC
01.2019 - 01.2021
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Weighed and measured items to prevent waste and meet quality standards.
  • Displayed good knowledge of safe operating and emergency procedures development and implementation.
  • Instructed team members on safety protocols and monitored workers' adherence to such measures.

Work From Home Customer Service Agent

Concentrix
09.2017 - 05.2018
  • Maintained functional and productive workspaces, prioritizing quiet atmospheres for call quality and clarity.
  • Applied creative thinking to client questions and concerns absent from scenario-based response manuals.
  • Answered inbound customer queries according to internal policies, meeting concerns and resolving questions.
  • Developed and maintained knowledge of evolving products and services to accurately answer questions and make recommendations based on customer needs.
  • Monitored customer feedback and performance indicators to identify areas for improvement.

Retail Sales Associate

Walmart
Nashville, NC
09.2015 - 04.2017
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prioritized helping customers over completing other routine tasks in store.

Education

High School Diploma - General Studies

Northern Nash High School
Rocky Mount, NC
08.2011 - 06.2015

Skills

Assembly and production

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Timeline

Personal Care Assistant

Sisters Care Home Care Agency
05.2022 - 01.2023

Personal Care Assistant

Myles Home Health Agency
09.2020 - 05.2022

Production Operator

The Cheesecake Factory Bakery
01.2019 - 01.2021

Work From Home Customer Service Agent

Concentrix
09.2017 - 05.2018

Retail Sales Associate

Walmart
09.2015 - 04.2017

High School Diploma - General Studies

Northern Nash High School
08.2011 - 06.2015
Tyreeka Stokes