Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic
Kimberly Medlin

Kimberly Medlin

Forest City

Summary

Championed customer satisfaction initiatives in fast-food environments through proactive engagement and resolution strategies. Optimized operational workflows in warehouse settings by rapidly acquiring new skills. Exceeded personal performance benchmarks, reflecting a strong commitment to ongoing development.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

TerraBella Shelby
08.2025 - Current
  • Facilitated client support for daily living activities to enhance self-esteem and overall wellness.
  • Elevated client comfort by delivering exceptional personal care services.
  • Executed patient repositioning techniques to prevent bedsores and enhance comfort levels.
  • Facilitated meaningful conversations and social interactions with patients while delivering personal care assistance.
  • Assisted with dressing and grooming support. Aided in meal preparation. Provided medication reminders.
  • Cultivated strong client relationships by adapting swiftly to diverse situations and employing active listening skills.
  • Fostered a welcoming home environment by facilitating engaging conversations and recreational activities aligned with client interests.
  • Facilitated client well-being through comprehensive assistance with daily activities including bathing, dressing, and grooming.
  • Monitored and documented abnormalities or changes in patients' health status for case manager review.
  • Facilitated mental support and physical activities to enhance clients' quality of life.

Personal Care Assistant

TerraBella
04.2024 - 07.2025
  • Provided compassionate support to clients in daily living activities and personal hygiene routines.
  • Assisted clients with mobility and transportation needs, ensuring safety and comfort during transitions.
  • Monitored and documented clients' health status, reporting changes to healthcare professionals promptly.
  • Developed personalized care plans in collaboration with multidisciplinary teams to enhance client well-being.
  • Trained and mentored new staff on best practices for client care and support procedures.
  • Implemented strategies to improve client engagement and satisfaction through tailored activities and interactions.
  • Coordinated with family members to address concerns, fostering a supportive environment for clients.
  • Ensured compliance with health regulations and standards, promoting a safe care environment for all clients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.

Server

Waffle House
11.2023 - 12.2023
  • Provided exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely meal delivery and order accuracy.
  • Trained new servers on menu items, service standards, and operational procedures.
  • Managed customer orders using point-of-sale system for efficient transactions.

Deli Clerk

Foodlion Grocery Store
03.2023 - 10.2023
  • Processed customer orders accurately and efficiently in deli department.
  • Maintained cleanliness and organization of deli workstation to ensure safety standards.
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Collaborated with team members to optimize inventory management and minimize waste.

Shift Leader / Hardee’s shift lead

Love's Travel Stops & Country Stores
04.2022 - 03.2023

Greet customers courteously and maintain welcoming atmosphere upon entry. Restock merchandise and supplies to prepare for upcoming shifts. Organize product displays with front-facing items for optimal customer visibility. Manage daily operations as shift lead at Hardee's within truck stop location. Maintain cleanliness and orderliness of restaurant environment. Coordinate timely food preparation and delivery to satisfy customer orders.

Cashier/Shift Lead

Pilot Flying J
08.2021 - 03.2022

Oversaw maintenance and sanitation of coffee island to guarantee optimal coffee availability.

Assembler/Production

American Woodmark
05.2021 - 08.2021
  • Build and inspect the cabinets making sure they have no scratches or damage to them. Make sure that the right paper instructions and stickers are placed where they should be. Also made sure that the right sides, tops, boxes and all the little parts are correct before pushing it to the line to be clamped and sent down the line to be sent out to the buyers.

Machine Operator/Assembler

ZF Chassis Systems, LLC
01.2021 - 05.2021
  • Constantly keeping the machine going in a fast pace and timely manner making sure it stays in tune together to get the parts out faster.

Care Provider

own boss
05.2020 - 04.2021
  • I take care of a family member. Live in atm. Lift him, clean him, feed him and make sure hes taking care of every day.

Coffee Maker

Dunkin' Donuts
01.2020 - 03.2020
  • Make sure coffee is made fresh under a certain time nd make sure that my customers leave satisfied with the service they have received. Clean when not busy and make sure to keep everything stocked as it should be. Check dining area along with the store area we ran swell.

Kitchen/Cashier

McDonald's
11.2019 - 01.2020
  • Made sure to get food on the grill as needed along with running the sandwich station in a calm but timely manner. Cross trained to do back cash and run drive thru along with the registers up front swell. Made sure everything was great for the customers along with answering my questions needed.

Sandwich Artist

Subway
08.2019 - 10.2019
  • Make sure that everything was prepped for the next day along with making sandwiches the way the customers wanted. Check restrooms and the dining area to make sure it was up to quality for the customers.

FOH staff

Jason's Deli
07.2019 - 08.2019
  • Take care of the customers with a positive attitude. Make sure that everything stays clean and stocked up for the next shift. Clean the floors along with the tables busing around customers and making sure to keep it a friendly environment.

Crew Member/Cashier

McDonald LLC
03.2019 - 04.2019
  • Making sure the food was made in a calm but timely manner. Took orders in a calm and timely pace. Cleaned the dining room to the top shape for the customer and make sure they were satisfied.

Line Assembler

FMS Inc
12.2018 - 02.2019
  • Make sure that the machines were working accordingly. Made sure that sheet of the material came through the machine making sure we stripped when needed and that it was on point without knots and splice marks through it. Had to make sure it was run through the machine in a timely manner.

Production Worker

Target distrubution center
09.2018 - 11.2018
  • Work in a calm but fast pace matter. Getting boxes out as fadt as possible to outbound to load the truck. Lift of heavy things as well.

Warehouse Assembler

Aurmacell
08.2018 - 08.2018
  • Make sure that the rubber mats were coming down the line good. Made sure they rolled up tight enough to get them off and keep the line going.

Customer Service Representative

Convergys
06.2018 - 08.2018
  • Answer phone calls in a calm and mature manner. Assist the customers with any problem accu rents and to resolve it for them.

Cashier/ cart pusher

Walmart supercenter
08.2017 - 06.2018
  • Work as a cashier greeting my customers to the best of my ability and making sure everything is clean and in order for the next shift. Pushing carts from the parking lot to help keep the carts organized and maintained for the customers.

Line Worker

Star snaxs
06.2017 - 07.2017
  • Grab the chips off the line. Make sure the salts are mixing with the chips right. Putting the bags in the box facing the right way.

Line assembler

GKN Driveline
11.2016 - 06.2017
  • Worked as an assembler building clutches at a fast and steady pase. Lifting part day in and day out to make sure we would hit our quota of 40 an hour.

Cashier

Zaxbys
07.2015 - 11.2016
  • I work the front of the house in a fast friendly matter. I greet my customers with a smile on my face and a friendly but positive attitude.

Unloader/Loader / cashier

Wal-Mart Super Center
08.2015 - 07.2015
  • Unloaded trucks, put the merchandise on the pallet of that department and pulled it to the floor to be stocked.

Fast Food Worker

Wendys
01.2008 - 01.2009
  • I learned how to work with others, team work and dedication to the job I am doing. I learned more communication skills and in a fast pace environment it helps that I pick up rather fast.

Education

High School Diploma -

Nantahala Highschool
Topton, NC
2011

Skills

  • Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
  • Assisted customers with product selection and inquiries Supported team members in maintaining store organization Contributed to achieving sales goals through effective communication
  • Executed assembly line operations to ensure efficient production flow
  • Facilitated effective communication strategies to enhance team collaboration
  • Assisted in various labor tasks to support team objectives Operated machinery and tools to facilitate project completion Maintained a clean and organized work environment to enhance safety and efficiency
  • Executed unloading operations to ensure timely inventory management
  • Executed inventory management and order fulfillment processes in a fast-paced warehouse environment
  • Assisted in packing and organizing products for shipment Supported inventory management by labeling and sorting items Collaborated with team members to maintain a clean and efficient workspace
  • Oversaw shipping operations to ensure timely delivery of products
  • Assisted teams in completing projects on schedule and within budget Supported project coordination efforts to enhance team collaboration Contributed to problem-solving initiatives to improve project outcomes
  • Assisted in planting and harvesting crops to support farm operations Maintained equipment and tools to ensure readiness for daily tasks Collaborated with team members to achieve production goals
  • Executed culinary techniques to prepare diverse dishes with precision
  • Cultivated expertise in coffee preparation and brewing techniques
  • Executed cash handling procedures to ensure accurate financial transactions
  • Assisted in maintaining cleanliness and organization of dining areas Supported waitstaff by promptly clearing tables and resetting for new guests Contributed to a positive dining experience through attentive service and teamwork
  • Executed high-quality service delivery in fast-paced dining environments
  • Ensured compliance with food safety regulations and standards
  • Assisted in production line operations to maintain workflow efficiency Supported quality control measures to ensure product standards Collaborated with team members to meet daily manufacturing goals
  • Operated machining equipment to produce precision parts Assisted in maintaining machinery to ensure optimal performance Supported team members in achieving production goals
  • Assisted customers with beverage selection and preparation Operated espresso machines and brewing equipment Maintained cleanliness and organization of work area
  • Oversaw shift operations to ensure efficient workflow and team performance

Certification

Driver's License

Personal Information

Driving License: Yes

Timeline

Personal Care Assistant

TerraBella Shelby
08.2025 - Current

Personal Care Assistant

TerraBella
04.2024 - 07.2025

Server

Waffle House
11.2023 - 12.2023

Deli Clerk

Foodlion Grocery Store
03.2023 - 10.2023

Shift Leader / Hardee’s shift lead

Love's Travel Stops & Country Stores
04.2022 - 03.2023

Cashier/Shift Lead

Pilot Flying J
08.2021 - 03.2022

Assembler/Production

American Woodmark
05.2021 - 08.2021

Machine Operator/Assembler

ZF Chassis Systems, LLC
01.2021 - 05.2021

Care Provider

own boss
05.2020 - 04.2021

Coffee Maker

Dunkin' Donuts
01.2020 - 03.2020

Kitchen/Cashier

McDonald's
11.2019 - 01.2020

Sandwich Artist

Subway
08.2019 - 10.2019

FOH staff

Jason's Deli
07.2019 - 08.2019

Crew Member/Cashier

McDonald LLC
03.2019 - 04.2019

Line Assembler

FMS Inc
12.2018 - 02.2019

Production Worker

Target distrubution center
09.2018 - 11.2018

Warehouse Assembler

Aurmacell
08.2018 - 08.2018

Customer Service Representative

Convergys
06.2018 - 08.2018

Cashier/ cart pusher

Walmart supercenter
08.2017 - 06.2018

Line Worker

Star snaxs
06.2017 - 07.2017

Line assembler

GKN Driveline
11.2016 - 06.2017

Unloader/Loader / cashier

Wal-Mart Super Center
08.2015 - 07.2015

Cashier

Zaxbys
07.2015 - 11.2016

Fast Food Worker

Wendys
01.2008 - 01.2009

High School Diploma -

Nantahala Highschool