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Diligent Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Able to enhance customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Knowledgeable and dedicated customer service professional. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic, and results-oriented with an exemplary passion for developing relationships, cultivating partnerships, and growing businesses. As well as handling Grievances & Appeals.

Motivated customer service professional with 3 years of experience, and a solid foundation in Medicare support, consistently delivering high-quality service and effective solutions. Known for strong collaboration with team members and adaptability to changing needs. Possesses excellent communication skills and proactive approach to problem-solving.



Over 20 Years of Office / Clerical, Data Entry, Customer Service Relations experience. Medicaid, Medicare, Health Insurance, Online Banking, Sales & Retail.

 Knowledgeable customer service professional with 6 years of experience in insurance industry. Providing top-notch skills in oral and written communication , active listening and analytical problem-solving skills. Gifted in working with stressed, confused and upset individuals in need of benefits. 

Tyreke Stevens

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Medicare Customer Service Representative

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Medicare Customer Service Representative

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GED - General Education

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