Tyrell Carrington
Raleigh,NC
Summary
Motivated Project Manager knowledgeable about mechanical service needs. Expert in operating vehicles, purchasing parts and satisfying customers. Driven to maintain reputation of excellence by keeping service operations cost-effective, speedy and high-quality. Goal-driven Project Manager offering over 7 years of successfully establishing and maintaining good working relationships with customers to encourage customer retention and referrals. Maintains high-quality service repairs and minimizes comebacks. Communicative and team player oriented with skills in coaching and task delegation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Property Maintenance Manager
Hawthorne Residential
Cary, NC
06.2023 - Current
- Developed and implemented a preventative maintenance program for all properties.
- Managed the repair and upkeep of building systems, including HVAC, plumbing, electrical, and landscaping.
- Coordinated with contractors to ensure timely completion of projects.
- Organized and managed inventory of supplies and materials needed for property maintenance.
- Supervised staff responsible for day-to-day operations related to property maintenance.
- Resolved tenant complaints regarding maintenance issues in a timely manner.
- Monitored budget allocations for each project to ensure cost efficiency.
Property Maintenance Manager
Pegasus Residential
Raleigh, NC
06.2021 - 10.2022
- Adhered to customer service standards to foster satisfaction and retention.
- Modified project plans when needed to better align with organizational objectives.
- Led meetings with internal team members, consultants and contractors.
- Specialized in support systems, inspections and detailed repairs to achieve operational efficiency.
- Built and established strong partnerships with teams, vendors and contractors.
- Assisted team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Contacted vendors to procure equipment and tools to meet organizational demands.
Maintenance Supervisor
Styl Residential
Raleigh, NC
02.2019 - 05.2021
- Specialized in support systems, inspections and detailed repairs to achieve operational efficiency.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Contacted vendors to procure equipment and tools to meet organizational demands.
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Assisted team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
Assistant Project Manager
Camden
Apex, NC
01.2018 - 02.2019
- Maintained certifications and completed training on systems and components.
- Examined previously completed work for accuracy.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Logged services performed in service ticket system.
- Installed new components or replaced defective parts to restore functionality.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Subject Matter Expert
Xerox
Cary, NC
11.2016 - 02.2018
- Offered one-on-one support for team members and managers to drive continuous improvement.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
- Worked closely with human resources to support employee management and organizational planning.
- Maintained positive working relationship with fellow staff and management.
Education
Certification - Hospitality Administration And Management
Florida Atlantic University
Boca Raton, FL01.2020
Certification - Foundations For Success
Columbia Southern University
Orange Beach, AL05.2019
Certification - Servant Leadership
Columbia Southern University
Orange Beach, AL04.2018
MBA - Entrepreneurship
Southern New Hampshire University
Hooksett, NH02.2018
Bachelor of Science - Business Administration And Management
Columbia Southern University
Orange Beach, AL02.2017
High School Diploma -
Matoaca High School
Chesterfield, VA06.2012
Skills
- Multiple Priorities Management
- Budget Management
- Service Quality Management
- Service Quality Management
- Teamwork and Collaboration
- Team Building
- Verbal and Written Communication
- Work Planning and Prioritization
- Conflict Resolution
- Scheduling and Coordinating
- Managing Operations and Efficiency
- Employee Development
- Staff Supervision
- Goal Setting
- Customer Service
- Project Planning
Certification
- Licensed EPA Universal - 2017
- Licensed CPO - 2018
- Licensed Wake County CPO - 2023
Timeline
Property Maintenance Manager
Hawthorne Residential
06.2023 - Current
Property Maintenance Manager
Pegasus Residential
06.2021 - 10.2022
Maintenance Supervisor
Styl Residential
02.2019 - 05.2021
Assistant Project Manager
Camden
01.2018 - 02.2019
Subject Matter Expert
Xerox
11.2016 - 02.2018
Certification - Hospitality Administration And Management
Florida Atlantic University
Certification - Foundations For Success
Columbia Southern University
Certification - Servant Leadership
Columbia Southern University
MBA - Entrepreneurship
Southern New Hampshire University
Bachelor of Science - Business Administration And Management
Columbia Southern University
High School Diploma -
Matoaca High School
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