Tyrell Gasu-Warren
Salt Lake City,UT
Summary
Adaptable professional with experience in production, packaging machinery, high-volume package handling, sales, and customer service. Worked in fast-paced environments at UPS and Nature’s Bakery, handling packages, operating packaging equipment, and preparing products for shipment. Brings four years of high school trade coursework in electrical, welding, plumbing, automotive technology, and mathematics, along with experience in sales and employee training. Offers practical problem-solving skills, attention to detail, and the ability to learn new processes quickly across technical, operational, and customer-facing roles.
Overview
2
2
years of professional experience
Work History
Machine Operator/Production Team Member
Natures Bakery
Salt Lake City, UT
08.2026 - 10.2026
- Operated production equipment following safety procedures and plant standards.
- Monitored machines for jams, defects, and proper operating conditions.
- Adjusted machine settings to maintain product quality during shifts.
- Recorded production details and machine checks in shift logs.
- Cleaned and maintained machines to support safe daily operations.
- Followed company quality control policies to ensure product standards.
- Monitor the feed and speed of machines during the machining process.
- Troubleshoot malfunctions in equipment or processes.
- Read blueprints and job orders to determine product specifications and tooling instructions.
Sales Representative
Vivint
Provo, Utah
01.2025 - 08.2025
- Assisted customers with inquiries using company policies and service standards.
- Resolved order issues through phone, email, and chat support systems.
- Explained product details and service options using clear, friendly language.
- Handled complaints with patience while following company escalation guidelines.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong relationships with customers by providing personalized assistance and support.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Collected deposits or payments and arranged for billing.
- Promoted available products and services to customers during service, account management and order calls.
Mentor/Trainer
Unifi Services
Salt Lake City, UT
06.2024 - 08.2025
- Monitored work areas for policy compliance and service consistency.
- Delivered onboarding sessions for employer training programs and daily procedures.
- Facilitated classroom and hands-on training for new hires and staff.
- Updated training records, attendance logs, and completion files.
- Recommended changes or improvements in existing training processes as needed.
- Designed and developed training materials for new employees in the organization.
- Explained goals and expectations required of trainees.
- Supervised, evaluated or referred instructors to skill development classes.
Package Handler/Warehouse Worker
UPS
Salt Lake City, UT
05.2024 - 08.2024
- Sorted packages by destination within UPS conveyor and loading areas.
- Scanned package labels for accurate tracking in UPS shipment systems.
- Loaded and unloaded parcels from UPS trailers and delivery trucks.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
- Collaborated with team members to improve workflow and increase productivity.
Education
Stansbury High School
Stansbury Park, UTSome College (No Degree) - Engineering
Snow College
Ephraim, UTSkills
- Production & Packaging Operations
- Packaging Machinery Operation
- Material Handling & Logistics
- Product Handling & Shipment Preparation
- Workplace Safety & Procedure Compliance
- Team Collaboration & Communication
- Attention to Detail
- Time Management & Productivity
- Basic Mathematics & Technical Problem-Solving
- Mechanical Aptitude
- Equipment Learning & Process Adaptability
- Training Support & Team Coordination
- Customer Service & Issue Resolution
- Sales & Customer Relationship Building
Timeline
Machine Operator/Production Team Member
Natures Bakery
08.2026 - 10.2026
Sales Representative
Vivint
01.2025 - 08.2025
Mentor/Trainer
Unifi Services
06.2024 - 08.2025
Package Handler/Warehouse Worker
UPS
05.2024 - 08.2024
Stansbury High School
Some College (No Degree) - Engineering
Snow College