Tyrell Solomon
Sumter,SC
Summary
Dynamic General Manager with a proven track record at McDonald’s, excelling in operations management and team leadership. Successfully implemented cost-saving measures, enhancing profitability while fostering a collaborative environment. Skilled in training and development, I prioritize employee satisfaction and customer relations, driving teams to exceed sales targets and achieve organizational goals.
Overview
9
9
years of professional experience
Work History
General Manager
McDonald’s
Bishopville, SC
04.2020 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
Teller
SAFE Federal Credit Union
07.2022 - 02.2023
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
Class 3 Sheriff Officer
Sumter County Sheriff's Office
Sumter, SC
12.2019 - 03.2020
- Managed internal disciplinary processes to uphold professional standards while ensuring fair treatment for all personnel.
- Prepared, processed, and transmitted various reports.
Car Wash Attendant
Tidal Wave Auto Spa
Sumter, SC
04.2016 - 02.2019
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
Education
Associates of Criminal Justice -
Central Carolina Technical College
Sumter, SCSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Team leadership
- Staff management
- Customer relations
- Training and development
- Staff training
- Staff training/development
- Inventory control
- Customer relationship management
- Staff supervision
- Goal setting
- Employee scheduling
- Verbal and written communication
- Staff development
- P&L management
- Staff motivation
- Schedule management
- Labor cost controls
Timeline
Teller
SAFE Federal Credit Union
07.2022 - 02.2023
General Manager
McDonald’s
04.2020 - Current
Class 3 Sheriff Officer
Sumter County Sheriff's Office
12.2019 - 03.2020
Car Wash Attendant
Tidal Wave Auto Spa
04.2016 - 02.2019
Associates of Criminal Justice -
Central Carolina Technical College