Tyrell Watson
EDI Specialist
Fairburn,GA
Summary
Adept EDI Specialist with a proven track record at GoHealth Urgent Care, enhancing data transmission efficiency and reducing error rates significantly. Leveraged EDI software knowledge and a continuous improvement mindset to streamline operations. Excelled in team leadership and problem-solving, contributing to strategic decision-making and operational excellence. Experienced EDI Coordinator skilled in troubleshooting and resolving errors, performing quality assurance audits and training support staff to enhance processes. Excellent communication, planning and problem-solving skills.
Overview
8
8
years of professional experience
Work History
EDI Specialist
GoHealth Urgent Care
11.2021 - 07.2024
- Successfully resolved numerous technical issues related to data transmission between trading partners, minimizing disruptions to daily operations.
- Analyzed transactional data to identify trends and patterns, providing valuable insights for strategic decision-making purposes.
- Conducted regular audits on all EDI transactions, identifying areas of improvement and implementing necessary changes.
- Reduced error rates in EDI transactions by conducting thorough quality assurance checks and implementing corrective actions.
- Ran, reviewed and submitted daily reports in ECW and EPIC
- Transmitted records and files to customers efficiently to maintain operational timelines.
- Used electronic systems for data entry, tracking and analysis.
- Streamlined data entry tasks for faster turnaround times and increased productivity.
Sales Associate
AT&T
06.2019 - 11.2021
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Building Substitute Teacher
Suzuki Preliminary School
08.2016 - 06.2019
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Utilized variety of instructional strategies to meet individual student needs.
Education
MBA - Business Administration
Georgia State University
Atlanta, GA 05.2001 -
Skills
Team Leadership Qualities
Continuous Improvement Mindset
Business Process Analysis
EDI Software Knowledge
Customer Support
Teamwork and Collaboration
Problem-solving abilities
Timeline
EDI Specialist
GoHealth Urgent Care
11.2021 - 07.2024
Sales Associate
AT&T
06.2019 - 11.2021
Building Substitute Teacher
Suzuki Preliminary School
08.2016 - 06.2019
MBA - Business Administration
Georgia State University
05.2001 -
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