Service Representative with comprehensive experience in customer service and maintenance. Strong verbal and written communication skills, paired with expertise in customer service software, drive performance. Experienced in executing preventive and corrective maintenance in compliance with OSHA regulations and interpreting electrical schematics, ensuring safety and comfort for residents.
Work History
Administrator
4 Years 7 Months
Movers Gazette | 02.2022 - Current
Scheduled appointments and managed dispatch calendars to ensure timely service delivery
Handle customer complaints and resolve any inquiries client had
Responded to incoming calls from clients to address inquiries
Answer incoming calls
Handle customer complaints and resolve any inquiries client had
Merchandise Host
10 Months
Hard Rock Cafe | 05.2023 - 03.2024
Achieved short and long-term targets consistently.
Handled customer complaints with empathy and composure.
Supervised
Quality Inspector
8 Months
Applied Materials | 09.2021 - 05.2022
Operated forklifts, manual jacks, and delivery trucks to efficliently move pallets based on size and weight.
Serviced and cleaned warehouse equipment, including forklifts and manual jacks, ensuring optimal operational condition.
Managed client communications through phone, email, and in-person interactions, ensuring timely responses and service.
Consistently met my short and long-term targets.
Hauling Team Lead
9 Months
Bouncing For Fun | 08.2021 - 05.2022
Consistently met my short and long-term targets.
Handled customer complaints with empathy and composure.
Ensured safe loading procedures were followed during operations.