Ty’Rese Harris
Raleigh
Summary
Professional retail management with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
3
3
years of professional experience
Work History
Store Manager
Cellular Sales Verizon
08.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised store staff effectively in a fast-paced setting through proactive communication.
- Handled customer issues quickly and professionally, maintaining positive client relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Assisted with hiring, training and mentoring new staff members.
Sales Representative
Farmers Furniture
09.2021 - 08.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Education
Bachelor of Arts - Business Administration
Wingate University
Wingate, NC05-2025
High School Diploma -
Scotland High School
Laurinburg, NC08-2017
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Sales
Timeline
Store Manager
Cellular Sales Verizon
08.2022 - Current
Sales Representative
Farmers Furniture
09.2021 - 08.2022
Bachelor of Arts - Business Administration
Wingate University
High School Diploma -
Scotland High School
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