Tyrese Prescod

Dedicated and detail-oriented water treatment plant professional with [X years] of experience in water treatment operations and maintenance. Skilled in monitoring equipment, ensuring regulatory compliance, and optimizing processes for safe and efficient water treatment. Proven ability to troubleshoot systems and maintain high-quality standards in demanding environments.

Professional Experience

• A Water Treatment Plant Operator supervises and manages the operations that ensure clean and safe water is distributed to communities.
• Operators monitor and control the various devices and equipment utilized in the water treatment process.
• This comprises pumps, filters, and chemical dosing devices.
• They check gauges, meters, and control panels to verify that everything is working properly.
• Water quality testing is done on a regular basis to check for impurities and ensure that the water fulfills safety and legal standards
• This includes conducting chemical tests and biological experiments
• Adjusting Treatment Processes: Based on test results, operators make necessary adjustments to the treatment processes
• This could include changing chemical doses, flow rates, or filter configurations
• Maintaining Records: Proper record-keeping is critical
• Operators record test findings, maintenance actions, and operational adjustments
• These records aid in monitoring performance and ensuring regulatory compliance
• Maintenance: Regular maintenance of equipment is required to keep the facility working smoothly.
• Operators do routine checks, clean the equipment, and replace parts as needed.
• Responding to Emergencies: If a problem arises with the water supply or treatment process, operators must rapidly diagnose and resolve the issue to avoid pollution or service disruptions.
• Ensuring Compliance: They must ensure that all operations follow local, state, and federal water safety, and environmental requirements.
• Training and Supervision: In larger plants, operators may also manage and train additional employees, ensuring that everyone adheres to proper procedures and safety protocols

Skills

• Water treatment processes and technologies
• Equipment monitoring and maintenance
• Regulatory compliance and safety standards (e.g., EPA, OSHA)
• Data analysis and reporting
• Problem-solving and troubleshooting
• Proficient in SCADA systems and other operational software
• Team collaboration and time management

Overall, Water Treatment Plant Operators play an important role in ensuring that the water delivered to homes and businesses is safe, clean, and consistent.

Highly motivated, customer-focused professional with three years of experience as a Customer Service Associate at Publix. Skilled in delivering exceptional customer service, handling transactions, resolving issues, and maintaining store operations. Known for strong interpersonal skills, attention to detail, and a commitment to creating positive shopping experiences.

Professional Experience

• Provided outstanding customer service by assisting shoppers with questions, locating products, and ensuring their needs were met promptly.
• Operated cash registers efficiently, handling cash, credit, and other payment methods with 100% accuracy.
• Bagged groceries with care to ensure product safety and convenience for customers.
• Addressed and resolved customer complaints professionally, maintaining Publix’s reputation for quality service.
• Processed returns, exchanges, and refunds in compliance with company policies.
• Assisted in maintaining the cleanliness and organization of the store's front-end area.
• Supported team members during peak shopping hours to ensure smooth operations and customer satisfaction.

Skills

• Excellent customer service and communication skills
• Cash handling and POS (Point of Sale) systems proficiency
• Problem resolution and conflict management
• Team collaboration and multitasking
• Product knowledge and upselling techniques
• Strong organizational and time-management skills.
• Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
• Escalated unresolved customer issues to the appropriate department or manager for resolution.
• Conferred with customers by telephone or in person to provide information about products or services and take orders.
• Followed policies and procedures to meet or exceed established performance requirements.