Tyretha Otis
Creative Mini Market
Chicago,IL
1
Certification
5
years of professional experience
Work History
Endodontic Assistant
2 Years 3 Months- Assist the specialist during Root Canal therapy procedure, set up and break down rooms, sterilization of tools, restocking and assisting with general office duties.
Federal student work study
3 Years- Assisting medical assistant and dental instructors with anything they may need help with through out the day, printing papers, organizing, working on daily school assignments, studing for different quizzes and tests.
Customer service rep
3 Years 2 Months- Maintained customers accounts and recorded accounts information, Overseed customers adjustments, make product recommendations or service to customers based on their need and preferences.
Bus Operators
8 Months- Operated transit buses efficiently, ensuring timely arrivals and departures across designated routes.
- Adhered to safety protocols and regulations, maintaining passenger safety and comfort during transit.
- Monitored bus performance, identifying mechanical issues for prompt reporting and resolution.
- Provided exceptional customer service, assisting passengers with inquiries and resolving concerns effectively.
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Accepted and processed fares.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
PSE
1 Year 3 Months- Sorted and received mail using different machines to process mail for different counties, towns and cities, kept track of status of outgoing and incoming mail, also assigned to team lead twice a week.
Education
Certificate in Dental Assisting - AMT Approved Program/RDA eligible
- A 48-credit hour program including an IP externship.
- Graduation: March/2024
- GPA: 3.00/4.00
Skills
Type 35 WPM
Microsoft Office Word
Excel
PowerPoint
CDL
COMPLETED COURSEWORK
- Oral Anatomy
- Dental Radiology
- Dental Assisting 1 and 2
- College success
- Chairside Assisting 1 and 2
DENTAL ASSISTING EXTERNSHIP
completed.
Certification
CDL
Dental assistant
PERC
Timeline
Bus Operators
Chicago Transit Authority, CTA
08.2025 - 04.2026Read More
Endodontic Assistant
Endodontic Specialists
05.2024 - CurrentRead More
Federal student work study
Northwestern College
08.2023 - CurrentRead More
Customer service rep
Creative Mini Market
06.2023 - CurrentRead More
PSE
United States Postal Services
11.2021 - 02.2023Read More
Northwestern College
Certificate in Dental Assisting from AMT Approved Program/RDA eligible
Read More