Tyria High
Montgomery,AL
Summary
Structured Laboratory Technician offering background in collecting, processing and analyzing various specimens. Familiar with basic medical terminology, laboratory protocols and testing procedures. Expertise in urinalysis and blood typing. Recognized for performing laboratory tests and procedures with attention to detail, optimum quality and expedience. Detail-oriented Laboratory Technician with experience at high-volume output labs. Skilled handling live-patient samples and maintaining laboratory equipment. Strong communication skills and talented working positively with scientific teams.
Overview
10
10
years of professional experience
Work History
Laboratory Assistant
Gulnaz Javan
08.2022 - Current
- Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
- Processed patient specimens according to priority and documented results.
- Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced sample contamination risks through rigorous adherence to proper specimen handling techniques.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Served as a reliable source of information for colleagues seeking assistance or clarification on laboratory procedures or equipment use.
Nail Technician
Painted Pretty Studios & Co
08.2014 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Oversaw schedule to manage appointments of new and existing clients.
Customer Service Representative
Houston Medical Center
06.2016 - 07.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Master of Science - Forensic Science
Alabama State University
Montgomery, AL05.2024
Bachelor of Science - Forensic Biology
Alabama State University
Montgomery, AL05.2022
High School Diploma -
Warner Robins High School
Warner Robins, GA05.2018
Skills
- Lab Safety Protocols
- Laboratory safety protocols
- Laboratory techniques
- Sterilization techniques
- Hazardous waste disposal
- Laboratory Record Keeping
- Specimen Processing
- Chemical Handling
- Specimen analysis
- Research and documentation
- Experimental design
- Sterilization procedures
- Reagent Preparation
- Glassware Cleaning
- Scientific Writing
- Centrifugation Techniques
Timeline
Laboratory Assistant
Gulnaz Javan
08.2022 - Current
Customer Service Representative
Houston Medical Center
06.2016 - 07.2018
Nail Technician
Painted Pretty Studios & Co
08.2014 - Current
Master of Science - Forensic Science
Alabama State University
Bachelor of Science - Forensic Biology
Alabama State University
High School Diploma -
Warner Robins High School
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