Experienced personal trainer with a background in customer service and science-based program design, transitioning into the field of Information Technology. Completed the Google IT Support Professional Certificate, an eight-month intensive program covering troubleshooting, customer service, networking, operating systems, system administration, and security. The program included evaluative hands-on assessments to ensure proficiency. Seeking a full-time role in IT to leverage a decade of customer service experience and newly acquired technical skills to contribute to a dynamic and innovative team.