Tyrika Ford
Covington,GA
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
9
9
years of professional experience
Work History
Security Officer
Marksman Security
07.2023 - Current
- Conducted regular patrols of key areas to spot and control security concerns.
- Reported suspicious activities and persons to law enforcement.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Shift Manager
Applebee's Grill + Bar
07.2020 - Current
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Bar Manager
Three Dots And A Dash
06.2015 - 07.2020
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 15% improvement over prior onboarding process.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Closed out cash register and prepared cashier report at close of business.
Education
Associate of Science - Business Management
Post University
Waterbury, CT08.2021
Skills
- Safety Compliance
- Schedule Oversight
- Supply Ordering
- Staff Development
- Equipment Troubleshooting
- Quality Assurance
- Inventory Control
- Cash Handling
- Opening and Closing Procedures
- Operations Management
- Punctual and Reliable
- Payment Processing
Timeline
Security Officer
Marksman Security
07.2023 - Current
Shift Manager
Applebee's Grill + Bar
07.2020 - Current
Bar Manager
Three Dots And A Dash
06.2015 - 07.2020
Associate of Science - Business Management
Post University
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