Childcare Teacher
P&R Kiddie College
03 2020 - 05 2024
Hi, I’m
Tyrisse Battle
Jacksonville,Fl
Summary
In todays customer service oriented society,timely,friendly,proactive service is sought to enhance future business growth.Customer loyalty is always impacted when you employ the right service professional to represent you with assisting your valued customers.…
My long-term experience in the service industry has taught me how to meet and exceed each customers expectations with service that sells.I have assisted all types of customers in all types of settings.I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company...
Positioning a company for better exposure and greater marketability is a task that I have performed with success many times...I am an excellennt trainer & learner who achieves ongoing success with my teams by building morals,maintaining teams self-confidence and training them to build the sale by improving their people skills....
It would be pleasure to interview with you & I look forward to hearing from you soon....
Work History
P&R Kiddie CollegeJacksonville,Fl
Childcare Teacher
03 2020 - 05 2024
Job overview
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Speedway Gas StationJacksonville,Fl
Speedway Cashier
09 2014 - 02 2019
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Built relationships with customers to encourage repeat business.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
H & R Block Tax ServicesJacksonville,Fl
Customer Service Professional
10 2013 - 04 2015
Job overview
- Responded to customer calls and emails to answer questions about products and services.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintained and managed customer files and databases.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
- Delivered exceptional support during peak periods, effectively managing high call volumes without compromising service quality.
- Streamlined call center operations for improved efficiency and reduced wait times.
- Facilitated customer retention by providing timely follow-ups on pending issues and ensuring satisfactory resolutions.
- Operated in dynamic, high-volume environments to provide skilled assistance to more than [Number] customers each day.
- Maintained high-quality service standards by adhering to company policies and procedures.
- Improved first-call resolution rates by proactively identifying common issues and finding effective solutions that could be applied across multiple cases.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Jean Ribault High School
High School Diploma
05.2007
Skills
- First Aid/CPR
- Excellent Communication
- Problem-Solving
- Planning and Coordination
- Good Telephone Etiquette
- Data Entry
- Organization and Time Management
- Decision-Making
- Teamwork and Collaboration
- Self-Motivated
- Attention to Detail
- Infant&Toddler Care
- Special Education
- Food Preparation
- Cleaning
- Cashiering
- Stocking
- Appt Setting
- Communication Skills
- Childhood Development
- Classroom Management
- Behavior Managment
- Front Desk
- Educational Development
- Motor Development
- Analytical Skills
- Compassion & Empathy
- Till counting
Languages
English
Native or Bilingual
Timeline
Speedway Cashier
Speedway Gas Station
09 2014 - 02 2019
Customer Service Professional
H & R Block Tax Services
10 2013 - 04 2015
Jean Ribault High School
High School Diploma