Tyrona Patterson
Marietta,GA
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
1
1
year of professional experience
Work History
Lead Medical Assistant
Wellstar Urology
Kennesaw, GA
02.2023 - 01.2024
- Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
- Managed front office operations, including scheduling patient appointments and managing patient records.
- Performed administrative duties such as filing, billing and coding of insurance claims.
- Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
- Supervised, trained and coached team of medical assistants.
- Set up, cleaned and stocked examination rooms with medical supplies.
- Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
Medical Assistant
Everside Health
Marietta, GA
2021 - 01.2023
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized charts, documents and supplies to maintain team productivity.
- Educated patients about medications, procedures and physician's instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Medical Assistant/Phlebotomist
Summit Health
Marietta, GA
2013 - 2016
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
- Recorded vital signs and medical history for 20 patients each shift.
Medical Office Assistant
Sports Medicine
Evansville, IN
2007 - 2009
- Registered patients and scheduled appointments.
- Assisted with referrals and prepared medical records for patients.
- Maintained confidentiality of records relating to clients' treatment
- Scheduled appointments for patients via phone and in person.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared new charts, updated existing charts and managed records transfers between offices.
- Transcribed physicians' notes and entered data into electronic chart management software.
- Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
- Completed claims forms for different types of appointments and worked on resolutions for denials or other insurance issues.
- Managed medical practice administrative needs to provide patient satisfaction.
Education
Associate of Science - Medical Assistant
Indiana Business College
Evansville, IN06.2006
Skills
- Understands Medical Procedures
- ICD 10 Coding
- HIPAA Compliance
- Venipuncture and Phlebotomy
- Routine Laboratory Testing
- Procedure Assistance
- Appointment Scheduling
- Problem Anticipation and Resolution
- Examination Preparation
- Advanced Anatomy Knowledge
- Proper Sterilization Techniques
- Medication Administration
- Check-In and Check-Out Procedures
- Multitasking and Prioritization
Timeline
Lead Medical Assistant
Wellstar Urology
02.2023 - 01.2024
Medical Assistant
Everside Health
2021 - 01.2023
Medical Assistant/Phlebotomist
Summit Health
2013 - 2016
Medical Office Assistant
Sports Medicine
2007 - 2009
Associate of Science - Medical Assistant
Indiana Business College
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