Set up, cleaned and stocked examination rooms with medical supplies.
Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
Supervised, trained and coached team of medical assistants.
Contacted pharmacies to submit and refill patients' prescriptions.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Analyzed specimens for drugs or alcohol in accordance with established standards.
Administered pre-employment, random, post-accident, reasonable suspicion, return-to-duty, follow-up, and other types of drug tests as required by company policy or law.
Patient Service Coordinator, Clinical Assistant
Children's Hospital Colorado Anschutz Medical Campus, Aurora
Aurora, CO
09.2007 - 01.2018
Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
Kept eye on supplies for both front office and examination rooms, restocking items several times per shift.
Assisted patients with basic care and provided excellent service.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Supported hospital and clinic operations using customer service skills and detailed system knowledge.
Coordinated with patients and healthcare professionals to meet patient needs.
Provided helpful assistance by anticipating and responding to needs of patients and family members.
Medical Assistant
South Denver Cardiology
Littleton, CO
04.2006 - 09.2007
Performed preliminary physical tests to accurately record results in patient history summary.
Organized charts, documents and supplies to maintain team productivity.
Education
Medical Assistant Diploma -
Concorde Career College
01.2004
Skills
Problem Anticipation and Resolution
Supply Management
Appointment Scheduling
Time Management
Operating EKG Equipment
Updating Medical Records
Patient Relations
Multi-line Telephone System Operation
Treatment Room Preparation
Vital Signs
Microsoft Word, Microsoft Excel, Microsoft outlook, Microsoft Office
Epic, Meditect, Docutab, Athena, Next-gen
Proper Sterilization Techniques
Catheter Change and Preparation
Grooming and Bathing Assistance
Patient Toileting
Understands Medical Procedures
Wound Care and Irrigation
HIPAA Compliance
Venipuncture and Phlebotomy
Procedure Assistance
Routine Laboratory Testing
Critical Thinking
Multitasking and Prioritization
Specimen Testing and Analysis
Timeline
Lead Medical Assistant
Rocky Mountain Primary Care
04.2023 - Current
Lead Medical Assistant
Rocky Mountain Urgent Care and Family Medicine
03.2019 - 03.2024
Patient Service Coordinator, Clinical Assistant
Children's Hospital Colorado Anschutz Medical Campus, Aurora
Medical Referral Specialist / Front Office Lead at Rocky Mountain Primary CareMedical Referral Specialist / Front Office Lead at Rocky Mountain Primary Care