Tyrone Colston
Maple Grove,MN
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
13
13
years of professional experience
Work History
Sales
Blue Raven Solar/Avolta Power
01.2020 - Current
- Solar sales representative, Appointment in home meetings.
- Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
Education Assistant
Forest Elementary
03.2018 - 10.2020
- Special Needs EA
- Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
- Tutored and assisted children individually or in small groups to help master assignments and reinforce learning concepts presented by teachers.
- Interacted, observed and responded to children's needs, emergencies and conflicts while supervising classroom activities.
Sales
Traeger Woodpellet Grills
01.2015 - 05.2018
- Brand Ambassador, travelling around the country doing events and shows mainly in Costco locations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Collector
Ascension Point
01.2013 - 11.2014
- Probate collections, inbound and outbound calls.
- Consistently met or exceeded performance metrics while maintaining a high standard of professionalism.
- Developed strong professional relationships with clients, fostering trust and loyalty through excellent service.
Collector
Wells Fargo Home Mortgage
01.2011 - 01.2013
- Inbound and outbound calls to borrowers regarding payment.
- Contacted customers to discuss payment schedules and set up or immediately process payments.
- Maintained high volume of calls and met demands of busy and productive group.
- Streamlined application processes for faster turnaround times, effectively managing multiple cases simultaneously.
Education
No Degree - Accounting
Viterbo University
La Crosse, WINo Degree - Business
Anoka-Ramsey Community College
Minneapolis, MNHigh School Diploma -
Patrick Henry High School
Minneapolis, MN06.2006
Skills
- Sales team coaching
- Customer Support
- Customer Service
- Coaching and Mentoring
- Call Center Customer Service
- Effective selling techniques
Timeline
Sales
Blue Raven Solar/Avolta Power
01.2020 - Current
Education Assistant
Forest Elementary
03.2018 - 10.2020
Sales
Traeger Woodpellet Grills
01.2015 - 05.2018
Collector
Ascension Point
01.2013 - 11.2014
Collector
Wells Fargo Home Mortgage
01.2011 - 01.2013
No Degree - Accounting
Viterbo University
No Degree - Business
Anoka-Ramsey Community College
High School Diploma -
Patrick Henry High School