Tyrone Davis
Cincinnati,OH
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Offers strong administrative, relationship-building and problem-solving abilities. Punctual and efficient also known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
14
14
years of professional experience
Work History
Delivery Driver
FedEx:Ground/BJE Inc.
11.2019 - Current
- Quickly adapted to changing priorities due to fluctuating shipment volumes or unexpected circumstances such as late arrivals or equipment malfunctions.
- Implemented time management strategies to prioritize tasks and ensure timely completion of all assignments.
- Developed strong relationships with colleagues across various departments, fostering a positive team atmosphere that contributed to collective success.
- Enhanced package loading efficiency by implementing proper stacking techniques and weight distribution strategies.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Supply Handler
Vallen Distribution Inc.
03.2018 - 11.2019
- Order inventory and supplies as needed
- Scan and log incoming shipments of supplies
- Distribute parts and supplies upon request
- Greet employees and provide excellent customer service.
- Demonstrated professionalism under pressure during high-volume periods while maintaining attention to detail in package handling tasks.
- Developed strong working relationships with carriers, fostering mutual trust that resulted in reliable coordination of pickups and drop-offs for smooth shipment flow throughout the supply chain process.
- Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
- Maintained a clean, organized warehouse space for efficient operations and easy navigation during peak shipping seasons.
Customer Service Representative
VXI Global
02.2016 - 03.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
Mail Carrier
Post Office
04.2010 - 02.2016
- Sort and distribute mail to postal carriers
- Deliver mail to companies and residential customers on a daily basis
- Greet customers and provide excellent customer service.
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Distributed mail on foot to residences and businesses.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
Education
Bachelor of Arts - Communications
Central State University
Wilberforce, OH05.1994
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable, punctual and reliable
Preferred Schedule
open
Timeline
Delivery Driver
FedEx:Ground/BJE Inc.
11.2019 - Current
Supply Handler
Vallen Distribution Inc.
03.2018 - 11.2019
Customer Service Representative
VXI Global
02.2016 - 03.2018
Mail Carrier
Post Office
04.2010 - 02.2016
Bachelor of Arts - Communications
Central State University
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