Tyrone Dudenhoeffer
El Paso,Texas
Summary
To obtain a challenging position in a corporation to help educate, motivate, and inspire my co-workers to reach their full potential. As a reliable, goal-oriented team player, I will bring the following traits with me every day to the workplace. They are as follows: professional integrity, energy, compassion, strong moral courage, and honesty.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Maintenance Worker
MWR NA-5 (Biggs Park)
2023.12 - Current
- Cleans and set up for parties to include bounce houses and dunk tanks
- Perform grass cutting using riding mower, push mower, weed eater, blower, edgers, chainsaw.
- General Maintenance on Gators, oil changes, add coolant, fill up tires with air
- Part of Special events RDS team setting up tents, stage, generator for special events
- Perform basic Maintenance on the park’s irrigation system
- CPO Certified maintains Biggs Park splash pad adding chemicals, cleans the holding tanks, general maintenance.
- First aid certified
- Performs Maintenance on the playground, clean playground, and inspect playground equipment
- In charge of calling in all facility work orders, maintaining all communication with DPW on follow-ups for the work order via email traffic.
- Running marketing requests through SharePoint
- Access to Government email.
- Painting the Water park surface at Biggs park
- Read blueprint of Biggs park irrigation system for repair of irrigation system
- In charge of checking out Rental Equipment at Biggs park via a check list renting barbecue grills, dunk tanks, bounce houses, tables and chairs
- Health assessment completed with occupational Health.
Recreational Specialist
Hollingsworth Physical Fitness Center (HPFC)
2015.02 - 2022.06
- Provided great customer service to all military personnel/Civilians.
- Maintained a neat operational recreational facility.
- Knowledge for tracking, ordering, receiving, and reporting materials, supplies, and shipments.
- Verification of on-hand receipts on gym supplies
- Stocking and stock rotation of cleaning supplies and gym equipment.
- Maintenance/repair of gym equipment as needed Including; loose bolts, frayed cables, lubricate and detailing machines.
- Sets daily priorities, assigns projects, and evaluates staff members.
- Ensures that inventory levels are adequate and operations are consistent with SOP/MWR guidelines.
NF-01 Recreation Aid
- Issue and receive items, inspect for obvious damage and missing parts. Check inventories and supplies
- Provide facility and program information to patrons.
- Check identification and complete appropriate documentation
- Keep facility clean and make occasional repairs
- Stays current with all required training by DOD, Army, and MWR to include but not limited to EEO, POSH, Anti-Terrorist, DOMI, Environmental, and as assigned by the Garrison Commander.
- Model and demonstrate dedication to world-class customer service by consistently exceeding customer expectations; act with customers’ needs in mind; develop effective relationships with external and internal customers to gain their trust and respect.
- Call in facility work orders to (PRIDE) as needed.
- CES COURSE: Customer service leadership course
- Civilian Leader Basic (1-250-C60) Completed
Full Time/Store Manager
Mattress Firm
2014.07 - 2014.10
- Provided great customer service.
- Instructed, supervised, and evaluated the performance of a team of 5 personnel.
- Inventorying, receiving, writing P&L reports, and making cash deposits.
- Customer service (i.e. answering phone, one-on-one interaction to help customers get exactly what they wanted).
- Managed budgets.
Full Time Position/Assistant Manager/Store Manager Position
Radio Shack
2013.07 - 2014.07
- Provided great customer service, providing coaching for staff members.
- Instructed, supervised, and evaluated the performance of a team of 8 personnel.
- Oversight/selling cellular AT&T, Verizon, sprint top seller in the state of Texas
- Took big emphasis on customer service and become the face of the store as store manager
- Inventorying, receiving, working P&L reports, and making cash deposits.
- Took the store location from a $250k annual budget to being on track for a $500k annual budget within 6 months of being the store manager.
- Annual staff evaluations based on employee performance.
- In training for Area/District Manager.
- Hiring Manager.
Part-time Position, 7-11
Service clerk /Sales Representative
2010.01 - 2011.01
- Provided great customer service.
- Stocking, restocking, and rotating merchandise in the store.
- Trained new employees and trained employees for promotion.
Education
No Degree - General Studies
Clarendon Junior College
Clarendon, TX05.2013
G.E.D. - undefined
Texas Education Agency
08.2011
High School - undefined
Andress High School
El Paso, Texas01.2010
Skills
- Microsoft Office Excel, Word, PowerPoint
- Interpersonal skills
- Phone Etiquette
- Able to adapt to changing work environments
- Work well with diverse backgrounds and cultures
- First aid Certified
- CES customer service leadership course
- CPO Certified pool operator
Accomplishments
Outstanding Evaluation Every year
Winner circle Recipient Every Year
Certificate of appreciation award from high ranking Military officials
Certification
- First aid certified
- CPO Certified maintains Biggs Park splash pad adding chemicals, cleans the holding tanks, general maintenance.
- CES COURSE: Customer service leadership course
- Civilian Leader Basic (1-250-C60) Completed
Languages
Bilingual: English and German
Timeline
Maintenance Worker
MWR NA-5 (Biggs Park)
2023.12 - Current
Recreational Specialist
Hollingsworth Physical Fitness Center (HPFC)
2015.02 - 2022.06
Full Time/Store Manager
Mattress Firm
2014.07 - 2014.10
Full Time Position/Assistant Manager/Store Manager Position
Radio Shack
2013.07 - 2014.07
Part-time Position, 7-11
Service clerk /Sales Representative
2010.01 - 2011.01
NF-01 Recreation Aid
G.E.D. - undefined
Texas Education Agency
High School - undefined
Andress High School
No Degree - General Studies
Clarendon Junior College
Affiliations
Community Volunteer, 2010, Present, Jefferson High School Turkey/Food Drive, Special Olympics Volunteer, Abundant Living Faith Center Member
Summary of Qualifications
- Student Athlete/Team Player college basketball player
- Patient and effective when working with a wide range of personalities
- Energetic, positive, and detail-oriented with an ability to write and speak effectively