Tyrone D. Wigfall
Saint Stephen,South Carolina
Summary
To continue my career with an organization that will utilize my customer service and planning skills to benefit mutual growth and success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Summer Intern-Temp Employee
Delinquent Tax
Moncks Corner, SC
06.2021 - Current
- Assisted Customers with finding payments on Land, Mobile Homes, Boats, or Vehicles.
- Filled Important Documents for Land Sale Dates
- Answered Phone calls to assist customers on payments and which days payments will be accepted upon the upcoming tax sale auction.
- Previous Supervisor: Lourenza G. Thubzten 843-719-4030 ext.: 4027
- Current Supervisor: Felicia Walters 843-719-4030 ext.: 4027
- Increased accuracy of documentation by proofreading, editing, and formatting reports and presentations.
- Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed incoming and outgoing mail and packages to facilitate prompt delivery and receipt.
- Maintained confidentiality of sensitive information through proper handling of documents and correspondence.
- Ensured timely completion of tasks by prioritizing workload according to urgency and importance.
- Provided support for team projects and initiatives to contribute to team success.
- Answered incoming phone calls pleasantly directed calls to appropriate personnel.
- Sorted mail and dispersed to correct departments and employees.
- Entered data into system and accurately updated customer accounts.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Care Removal Specialist
Smallwood Care Removal Service
Goose Creek, SC
03.2022 - 05.2024
- Assist in At Home Removals
- Assist In Transport and Picking up Loved Ones from nursing homes, Hospitals, or Hospice.
- Assist in on call duty when ones loved one is in transitioning from this earthly home to heaven.
- Assist In Traffic Fatalities.
- Followed all company policies and procedures to deliver quality work.
- Transported caskets from morgue to reserved rooms to prepare caskets for viewing.
- Transported deceased from homes to morgue.
- Performed administrative duties by obtaining burial permits and doctors' signatures on death certificates and registering deaths.
Admin Assistant I & MDI Apprentice (medical death investigator)
Charleston County Coroners Office
10.2023 - 04.2024
- Responded to and supported funeral homes in coordination with the on-call deputy regarding the deceased's case.
- Helped in the sanitation and preparation of the autopsy suite for procedures.
- Aided in cataloging the deceased’s clothing, jewelry, and other personal items upon their arrival.
- Assisted in collecting vitreous fluid and blood samples from the deceased.
- Contributed to the cleaning of the deceased.
- Facilitated the transfer of specimens to hospitals and laboratories.
- Assisted in reviewing preliminary information.
- Captured photographs of both the internal and external aspects of the deceased’s body.
- Supported the creation and deletion of cremation reports.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Demonstrated empathy and professionalism in handling sensitive situations, building strong relationships with clients.
- Facilitated seamless communication between various parties involved in the funeral process, promoting positive experiences for all involved.
- Processed death certificate and other required paperwork.
Funeral Attendant
Scotts Mortuary
Moncks Corner, SC
04.2022 - 12.2023
- Assist In flower arrangements.
- Assist In Loved ones being transported from the funeral home to the Homegoing service.
- Record Homegoing Services-Live Stream.
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Drove company vehicles to transport remains or families to services.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Set up flowers, opened and closed caskets and acted as pallbearer.
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
- Arranged floral tributes and lights around caskets in visitation rooms and chapels.
Host
Applebee’s
Moncks Corner, SC
08.2019 - 08.2020
- Seated Guest
- Accommodated and managed large parties
- Took Customers orders
- Assisted with bussing and arranging tables
- Trained New employees
- Provided excellent customer service
- Opening and welcoming customers to our restaurant and making sure they’re comfortable
- Work Phone 843-761-4545
- Supervisor(s): Jaci Wade Or Elizabeth G.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
Stocker
Dollar Tree
Saint Stephen, SC
04.2019 - 05.2019
- Greet Customers
- Stocked Shelves
- Clean the store floor and restrooms.
- (Reason for leaving in such a short time due to the store just opening and no manager to fill the position and make calls to new employees when to come into work or give out schedules for when to come to work.)
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Greeted customers and directed to requested products.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Education
High School -
Timberland High School
12.2020
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Francis Marion University
01.2022
Funeral Service Certification-Applied Science
Piedmont Technical College Funeral Service
Greenville, SC10-2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Certification
Notary Public May 6th, 2021-May 6th, 2031
Real Estate Appraiser 2021- Photo Inspections Insight and Visions
Summary
Greetings, my name is Tyrone D Wigfall, I have great leadership skills, and I am passionate about helping others when they’re in need. I was very involved in the community were i served as a member of the young brothers making a difference in the Alvin community. In this organization we help clean up in the community, take part in local events and festivals. Also, we plan different trips outside of the community to where we go see basketballs games and other events as a group to build our brotherly bond. While were building our bond we’re also learning from others to better ourselves in the future. Some significant accomplishments that I have earned through high school and currently College are A honor roll, AB honor Roll, Church Assistant Choir Director, Usher, Worship Leader, Trustee, YPD’ers, Future Farmers of America (FFA), and Future Christian Athletes (FCA). Lastly, I attended the boys state encampment where I took part in being mayor pro-teem for our city of pee-dee and county council of Calhoun County. My involvement with these organizations and positions has encouraged me to step out of my comfort zone and challenge myself. For Example: Would be me being apart of the church Stewart board and being more creative in helping the church grow. Ultimately, I feel that I should pursue this position as it would allow me to gain a deeper understanding of the operational dynamics of your office and across various departments. For this role I will provide my time and efforts to fulfil all the duties that come with the role. I want to grow within this job opportunity. I’m very much committed and dedicated to anything I’m a part of.
Timeline
Admin Assistant I & MDI Apprentice (medical death investigator)
Charleston County Coroners Office
10.2023 - 04.2024
Funeral Attendant
Scotts Mortuary
04.2022 - 12.2023
Care Removal Specialist
Smallwood Care Removal Service
03.2022 - 05.2024
Summer Intern-Temp Employee
Delinquent Tax
06.2021 - Current
Host
Applebee’s
08.2019 - 08.2020
Stocker
Dollar Tree
04.2019 - 05.2019
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Francis Marion University
High School -
Timberland High School
Funeral Service Certification-Applied Science
Piedmont Technical College Funeral Service