Tyrone Scott
Chicago,IL
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
21
21
years of professional experience
Work History
Owner/Partner
Dot Dog Cargo and Training
Chicago, IL
04.2025 - Current
- Implemented quality assurance processes to ensure product excellence.
- Led startup and creation of operational procedures and workflow planning.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Collaborated with other owners on joint ventures and shared resources.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Maintained relationships with existing clients by providing superior customer service.
- Worked effectively in team environments to make the workplace more productive.
Lead Dog Trainer
Wolfkeeper University
Chicago, IL
05.2019 - 04.2025
- Administered prescribed medications to animals.
- Discussed appropriate canine socialization methods with pet owners and explained proper use of sit, stay and down commands.
- Conducted training classes and assisted with animal behavior help requests and enrichment programs.
- Discussed pricing options with potential customers and provided information about available services.
- Monitored each dog's progress to ensure successful completion of training objectives.
- Utilized positive reinforcement techniques to encourage desirable behaviors in dogs.
- Fostered a supportive and positive learning environment for both dogs and their owners.
- Addressed and corrected various behavioral issues, including aggression, separation anxiety, and excessive barking.
- Educated clients about canine behavior and positive reinforcement training methodologies.
- Maintained detailed records of all canine trainings, including notes on successes and areas needing improvement.
- Provided positive reinforcement and rewards for good behavior during training sessions.
- Cared for pets during owners' absences.
- Performed initial assessments of dogs' behavior and temperament to tailor training methods effectively.
- Responded promptly to customer inquiries via phone or email regarding upcoming lessons or other related topics.
- Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
- Performed basic grooming tasks such as brushing fur and trimming nails as part of routine maintenance before every lesson.
- Kept abreast of the latest trends, research, and techniques in dog training and behavior science.
- Trained and rehearsed animals for motion picture, television or stage performances.
- Implemented safety protocols to prevent injuries to dogs and humans during training sessions.
- Provided expert advice and consultations to dog owners considering training or behavior modification.
- Adhered strictly to safety regulations while working with animals in both indoor and outdoor settings.
- Displayed passion for animal welfare and demonstrated humane techniques with progressive training models.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Developed and implemented customized training programs for dogs based on breed-specific behaviors and owner goals.
- Kept records documenting animal health, diet or behavior.
- Observed dog behaviors in order to identify any problems or challenges that may need addressing during future trainings.
- Utilized a variety of training equipment and tools, ensuring their appropriate and humane use.
- Conducted private and group training sessions focusing on obedience, behavior modification, and agility.
- Evaluated animals for trainability and ability to perform.
- Developed a loyal client base through exceptional service and successful training outcomes.
- Freed or exercised animals or provided other general care.
- Coordinated continuing education training classes for staff to develop employee performance.
- Utilized an understanding of canine psychology when instructing owners on how best to interact with their pets at home.
- Maintained detailed records of dog progress and provided regular updates to owners.
- Demonstrated various methods of animal control, such as voice commands, hand signals, clickers, to ensure safety during training sessions.
- Advised owners on strategies for continuing training and reinforcing lessons.
- Evaluated animals to determine temperaments, abilities or aptitude for training.
- Designed and facilitated socialization classes for puppies to promote healthy interactions with humans and other dogs.
- Used food and toy rewards, humane training tools, and verbal and leash corrections to teach dogs behaviors.
- Trained dogs in human assistance or property protection duties.
- Ensured that all equipment used was properly maintained and stored after use according to company guidelines.
- Developed relationships with clients to build trust and rapport while providing guidance during training sessions.
- Adapted training methods and strategies to accommodate dogs with special needs or disabilities.
- Talked to or interacted with animals to encourage familiarization with human voices or contact.
- Evaluated the physical condition of each dog prior to beginning a new program of instruction.
- Conducted training programs to develop or maintain desired animal behaviors.
- Educated dog owners on the principles of positive reinforcement and humane behavior management techniques.
- Conducted field training exercises to enhance dogs' responses in real-world scenarios.
- Managed daily operations within the facility including scheduling appointments and ordering supplies.
- Instructed pet owners on proper care and handling techniques for their pets.
- Advised animal owners regarding purchase of specific animals.
- Assisted in the development of training plans and programs for individual dogs.
- Managed scheduling, billing, and customer service aspects of the dog training business.
- Evaluated individual needs of dogs to provide appropriate training and behavior modification instruction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted testing of software and systems to ensure quality and reliability.
Intern/Entry-level Trainer and Kennel Attendant
DOPA Dogs
Chicago, IL
08.2004 - 03.2025
- Maintained positive working relationship with fellow staff and management.
- Updated and maintained databases with current information.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed inventory and supplies to ensure materials were available when needed.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted testing of software and systems to ensure quality and reliability.
- Adapted teaching methods according to the needs of individual learners or groups.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Negotiated contracts with clients for desired training outcomes, fees or expenses.
- Documented all training activities including attendance records, feedback forms, surveys.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
- Managed household errands and other essential duties.
- Socialized animals to prepare for adoption.
- Maintained clean and orderly play yards, kennels and cages.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Maintained cleanliness of work areas including grooming stations, office space, storage areas.
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
- Administered medications to animals.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Walked and exercised dogs during owner absences.
- Provided socialization opportunities for pets through playtime activities.
- Transported animals between veterinary offices and kennel facilities when needed.
- Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
- Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Observed animals for signs of illness or injury and reported findings to supervisor immediately.
- Treated superficial wounds and called in veterinarian assistance for more complex concerns.
- Cleaned and sanitized kennels, cages, runs, and play yards.
- Bathed and groomed pets using gentle techniques.
- Cleaned living areas to provide healthy environment for boarded animals.
- Assisted customers with selecting appropriate pet food and other supplies.
- Developed positive relationships with clients through effective communication techniques.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Adhered to established policies regarding animal intake and release procedures.
- Prepared food to meet needs of animals under care with appropriate meals.
- Provided daily exercise for pets in accordance with their owners' instructions.
- Administered medications and treatments as prescribed by veterinarians.
- Played with dogs and cats to maintain socialization and reduce stress.
- Walked animals outside to avoid accidents in play areas or bedding.
- Explained lodging, grooming, and care services to pet owners and cross-sold specialty products.
- Taught animals sit, stay and other basic commands.
- Assisted in training new staff members on proper animal handling techniques.
- Followed precise feeding instructions and schedules for animals under care.
- Kept accurate records of animal care activities such as feedings, treatments, bathing.
- Assessed animals for injury and illness.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Administered medications and vaccinations as prescribed by veterinarians.
- Walked dogs while enforcing good behavior and manners.
- Exercised animals to maintain physical and mental health.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Greeted clients upon arrival at the facility and provided tours when necessary.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Monitored health of animals on a daily basis and reported any changes or concerns to supervisor.
- Performed basic grooming services such as brushing fur coats and trimming nails.
- Followed safety protocols when handling large or aggressive animals.
- Refilled shampoo bottles, sanitized clippers, combs, and brushes, and placed clean towels at each station following shift completion.
- Ensured proper feeding of all animals in the facility according to established guidelines.
- Promoted optimal animal health by feeding and watering on regular schedule.
- Assisted with grooming tasks such as bathing, brushing, and nail trimming.
- Provided tender loving care to all animals in the facility.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Recorded detailed information regarding each animal's behavior while in care.
- Scheduled grooming and veterinary appointments for animals.
Education
High School Diploma -
George W. Collins High School
Chicago06-2004
Some College (No Degree) - Multimedia And Design
International Academy of Design & Technology
Chicago, ILSkills
- Customer engagement
- Canine behavior assessment
- Training techniques
- Customer service
- Problem solving
- Inventory management
- Record keeping
- Communication skills
- Delegating work
- Records organization and management
- Excellent communication
Timeline
Owner/Partner
Dot Dog Cargo and Training
04.2025 - Current
Lead Dog Trainer
Wolfkeeper University
05.2019 - 04.2025
Intern/Entry-level Trainer and Kennel Attendant
DOPA Dogs
08.2004 - 03.2025
High School Diploma -
George W. Collins High School
Some College (No Degree) - Multimedia And Design
International Academy of Design & Technology