Tyrone Sussmann
Reno
Summary
Dynamic sales leader with a proven track record at AT&T and Best Buy. Adept in sales strategies and interpersonal communication. Excels in maximizing sales opportunities and enhancing customer satisfaction through effective problem solving and relationship building. Skilled in community networking and surpassing objectives to drive company growth. Always ready for the opportunity to broaden my strengths and skills outside of tech and retail based sales.
Overview
17
17
years of professional experience
Work History
Retail Sales Associate
Spectrum
Sparks, NV
04.2026 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained inventory organization and ensured shelves were stocked accurately.
- Processed transactions efficiently using point-of-sale systems for seamless checkout experience.
- Collaborated with team members to meet daily sales goals and improve store performance.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Retail Sales Consultant
AT&T Wireless
Reno, NV
05.2022 - 12.2025
- Provided exceptional customer service to enhance overall shopping experience.
- Assisted customers in selecting products based on needs and preferences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Collaborated with other businesses for strategic sales orders that expanded customer experiences.
Assistant Store Manager
T-Mobile
Reno, NV
11.2019 - 05.2022
- Mentored and trained staff on sales techniques and product knowledge, enhancing team performance.
- Analyzed sales data to identify trends, driving informed decisions for merchandising and promotions.
- Enhanced employee engagement through regular feedback and recognition programs, fostering a positive work environment.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Sony Experience Expert
Best Buy
Reno, NV
08.2014 - 11.2019
- Educated customers on Sony product features and benefits, enhancing overall shopping experience.
- Assisted in inventory management and merchandising, ensuring optimal product presentation.
- Provided technical support for Sony devices, resolving customer inquiries efficiently.
- Trained new team members on product knowledge and sales techniques, fostering a collaborative environment.
- Led team initiatives to improve service delivery standards and customer satisfaction ratings.
Electronics Sales Associate
Sears
Reno, NV
09.2013 - 08.2014
- Delivered exceptional customer service, enhancing shopping experience and fostering customer loyalty.
- Assisted customers in selecting electronic products, demonstrating features and benefits effectively.
- Maintained comprehensive knowledge of product lines, enabling informed recommendations to customers.
- Managed inventory levels, ensuring availability of popular items while minimizing stock discrepancies.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
Game Advisor
Gamestop
Vancouver, WA
10.2012 - 11.2013
- Provided expert game recommendations based on customer preferences and gaming trends.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained up-to-date knowledge of new game releases and industry developments.
- Resolved customer issues efficiently, ensuring high satisfaction levels.
- Organized games according to corporate plans for regular displays and special promotions.
Electronics Sales Associate
Walmart
Reno, NV
03.2011 - 10.2011
- Trained new associates on sales techniques and product knowledge, improving team performance and efficiency.
- Collaborated with management to develop promotional strategies, driving increased foot traffic and sales volume.
- Analyzed customer feedback to identify trends, making recommendations for product assortment improvements.
- Led team efforts in achieving monthly sales targets through targeted initiatives and staff motivation strategies.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
Cashier
Target
Reno, NV
11.2009 - 01.2010
- Provided exceptional customer service, enhancing shopping experiences and fostering loyalty.
- Operated POS systems efficiently, ensuring accurate transactions and cash handling.
- Managed high-volume checkout processes during peak hours, maintaining efficiency under pressure.
- Greeted customers entering store and responded promptly to customer needs.
Education
No Degree - Psychology
American River College
Sacramento, CAHigh School Diploma -
Del Campo High School
Fair Oaks, CA06-2008
Skills
- Customer Service
- Sales Expertise
- Teamwork and Collaboration
- Product Knowledge
- Product Merchandising
- Verbal and Written Communication
Timeline
Retail Sales Associate
Spectrum
04.2026 - Current
Retail Sales Consultant
AT&T Wireless
05.2022 - 12.2025
Assistant Store Manager
T-Mobile
11.2019 - 05.2022
Sony Experience Expert
Best Buy
08.2014 - 11.2019
Electronics Sales Associate
Sears
09.2013 - 08.2014
Game Advisor
Gamestop
10.2012 - 11.2013
Electronics Sales Associate
Walmart
03.2011 - 10.2011
Cashier
Target
11.2009 - 01.2010
No Degree - Psychology
American River College
High School Diploma -
Del Campo High School