TYRUS PAPA
Costa Mesa,CA
Summary
Driven, goal oriented, sales professional with background in inside and outside sales. Self motivated to consistently meet or exceed sales quotas and expectations thus driving bottom line profit for the company. Well-developed communication and problem-solving skills with the ability to resolve difficult situations in creative and efficient ways.
Overview
25
25
years of professional experience
1
1
Certification
Work History
CARMAX
Costa Mesa, California
04.2013 - 09.2024
- Achieved a milestone of selling more than 3,000 vehicles at Carmax.
- I reached the highest status for sales, Ultimate Diamond, within the Presidents Club.
- I was consistently far exceeding the expected goals.
Senior Sales Representative
ADVISYS
Newport Beach, California
12.2002 - 08.2012
- Company Overview: A financial services technology company providing enterprise products and platform technologies used by top financial services companies and more than 45,000 financial services representatives nationwide.
- They sell online software to financial planners, estate planners, CPAs, and insurance agents.
- They use our software to make proposals for their clients.
- In and outbound retail sales and customer service; I was the supervisor of my department for three years.
- I consecutively achieved annual sales goals, reaching 100-150% of my monthly sales goals.
- I was the top sales representative 95% of the time out of the 12 sales reps who worked there with me.
- As a Supervisor and Senior Sales Rep, I was responsible for training and supporting new sales representatives who joined our team.
- I resolved customer complaints by proposing solutions that provided the best outcomes for both parties.
- I used an internal client tracking system to maximize appropriate customer contact.
- I was very good at turning an upset client back into a happy one in just minutes.
- Much of my success came from my ability to instill confidence in my customers, and thus obtain solid referrals from them.
Assistant General Manager
24 HOUR FITNESS
01.2001 - 08.2001
- Company Overview: A fitness center that provides access to more than 400 conveniently located clubs across the U.S. that are open up to 24 hours a day.
- Responsible for membership revenue, club operations, and managing 40 employees.
- Consistently, the top sales representative.
- Trained all new sales representatives.
- Increased training revenues by fostering relationships between customers and trainers.
- Actively resolved customer complaints.
Sales Representative
APEX MARKETING
11.1999 - 09.2000
- Company Overview: Provides the sales and marketing team for ADT home security systems.
- Door-to-door sales of home security monitoring and systems.
- I was the top sales rep in my Central California area.
- In one summer, I sold over 120 home security systems, with monthly monitoring service.
- An average sales rep sells about 65 per year.
Education
Some College (No Degree) - Exercise Science
Utah Valley University
Orem, UtahDiploma -
Bear River High School
Auburn, CaliforniaSkills
- Dependable and responsible
- Excellent communicator
- Ability to connect with people
- Build relationships of trust
- Calm under pressure
- Salesforce Proficiency
- Bilingual: fluent in Spanish
Languages
Spanish
Full Professional
Affiliations
- Weight training
- Mountain biking
- Sports cars enthusiast
- Off-roading and camping
Accomplishments
- At most recent job with Carmax, received President's Club Honors every year since 2014
- Achieved The Eagle Scout award
- Served many years in scouting leadership
Certification
- Current California Occupational Salesperson License
References
References available upon request.
Timeline
CARMAX
04.2013 - 09.2024
Senior Sales Representative
ADVISYS
12.2002 - 08.2012
Assistant General Manager
24 HOUR FITNESS
01.2001 - 08.2001
Sales Representative
APEX MARKETING
11.1999 - 09.2000
Some College (No Degree) - Exercise Science
Utah Valley University
Diploma -
Bear River High School
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