TYSHA INGRAM
Longview
Summary
Dedicated professional with experience in shipping and office management. Skilled in time management, teamwork, and using shipping software to enhance order processing and inventory accuracy, contributing to seamless operations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Shipping Clerk
Aaon Coil
Longview, TX
06.2024 - Current
- Processed shipping orders using inventory management systems to ensure timely dispatch.
- Coordinated with warehouse team to maintain accurate inventory levels and minimize discrepancies.
- Prepared shipping documentation, including bills of lading and packing lists, for outbound shipments.
- Assisted in organizing products for efficient loading and transport to optimize delivery schedules.
Office Manager
YARD BOY GRASS PLANTS AND LANDSCAPING
Longview, TX
05.2022 - 06.2024
- Managed daily office operations, ensuring smooth workflow and efficiency.
- Coordinated schedules and communications for team members and clients.
- Implemented inventory management processes to optimize stock levels.
- Oversaw vendor relationships, negotiating contracts to reduce costs.
Assembler
Trane Ingersoll Rand
Tyler, TX
05.2021 - 05.2022
- Assembled HVAC units according to engineering specifications and quality standards.
- Operated hand tools and machinery to ensure efficient production processes.
- Collaborated with team members to streamline assembly workflows and reduce downtime.
- Conducted quality control inspections on finished products to ensure compliance with safety regulations.
Sales Associate
Suddenlink
Tyler, TX
06.2019 - 05.2022
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Promoted various products and services, enhancing customer awareness and satisfaction.
- Assisted in training new associates on sales techniques and company policies.
- Maintained accurate inventory records, ensuring product availability for customers.
Sales Associate
S4 Communications
Longview, TX
08.2016 - 06.2019
- Analyzed sales trends to identify opportunities for improving performance and strategy.
- Developed strong relationships with clients, fostering loyalty and repeat business.
- Collaborated with team members to execute promotional campaigns effectively.
- Streamlined checkout processes, reducing wait times and improving customer experiences.
Purchasing Agent
Goodwill
Tyler, TX
10.2010 - 10.2014
- Negotiated supply contracts to optimize purchasing costs and improve vendor relationships.
- Analyzed inventory levels to ensure timely replenishment of essential goods.
- Developed and maintained accurate purchasing records using ERP systems.
- Collaborated with cross-functional teams to forecast demand and align purchasing strategies.
Education
High School Diploma -
EAST TEXAS CHARTER
Longview, TXAssociate of Science -
DALLAS INSTITUTE OF FUNERAL SERVICE
Dallas, TXSkills
- Shipping and receiving
- Workplace cleanliness
- Shipping software
- Warehouse safety
- Certified forklift driver
- Problem-solving skills
- Customer service
- Teamwork and collaboration
- Time management
Certification
Customer Service - Listening, Responding, & Resolving
- 2010 TJC
7 contact hours Continuing Education
Timeline
Shipping Clerk
Aaon Coil
06.2024 - Current
Office Manager
YARD BOY GRASS PLANTS AND LANDSCAPING
05.2022 - 06.2024
Assembler
Trane Ingersoll Rand
05.2021 - 05.2022
Sales Associate
Suddenlink
06.2019 - 05.2022
Sales Associate
S4 Communications
08.2016 - 06.2019
Purchasing Agent
Goodwill
10.2010 - 10.2014
High School Diploma -
EAST TEXAS CHARTER
Associate of Science -
DALLAS INSTITUTE OF FUNERAL SERVICE