Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tyshana Adekoya

Baton Rouge,LA

Summary

16 years of experience working in a customer service environment. Experienced with Medicare part-D. Certification for phlebotomy and Cna and some dietary experience . Speak English (Write, Read, Speak). Familiar with Microsoft Office: Word, Excel, PowerPoint, Outlook, Adobe. Flexible to accommodate any schedule. Available to interview and start immediately.

Overview

14
14
years of professional experience

Work History

CNA

Our lady of the lake
Baton Rouge
06.2025
  • Provide care for post-procedure patients, enhancing recovery outcomes and patient satisfaction.
  • Assist in outpatient and inpatient settings, ensuring efficient patient flow and care delivery.
  • Collaborate with medical teams to address patient needs, improving overall healthcare experience.

Cna / Med Tech

All Shifts
Remote
01.2024 - Current
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff for timely care adjustments.
  • Maintained cleanliness of patient areas, adhering to health and safety standards.
  • Supported healthcare team in implementing care plans tailored to individual patient needs.

Cna / Med Tech

Clear Choice Resources
Detroit
01.2026 - 03.2026

Assisted patients with medications . Assisted patients with bath , feedings , daily life activities. Taking vitals reporting any changes in behavior

Dietitian Assistant

Sodexo
Baton Rouge
01.2025 - 07.2025
  • Collaborated with medical staff to design patient-specific meal plans enhancing recovery rates.
  • Facilitated dietary consultations, improving patient satisfaction and nutritional outcomes.
  • Supported healthcare teams in dietary assessments, ensuring compliance with medical guidelines.

Inventory Supervisor

WIS International Inventory Service
Baton Rouge, Louisiana
07.2024 - 12.2024
  • Led inventory audits, ensuring accuracy and compliance.
  • Implemented procedures to reduce inventory discrepancies.
  • Collaborated with teams to meet inventory targets efficiently.

Nursing assistant

Homecare
Baton Rouge
02.2024 - 09.2024
  • Provided compassionate care to ill grandmother, enhancing patient comfort and well-being.
  • Managed daily living activities, ensuring a safe and supportive environment.
  • Developed strong communication skills through regular interaction with healthcare professionals.
  • Adapted care plans to meet changing health needs, demonstrating flexibility and problem-solving.
  • Contributed to improved quality of life during end-of-life care, fostering a nurturing atmosphere.

Christian Teacher/School Counselor

Rccg Victory Hous
Houston, Texas
06.2020 - 07.2023
  • Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
  • Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
  • Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.

Assistant Manager

Goodwill Industries Of Houston
Houston, TX
06.2020 - 01.2022
  • Resolved customer complaints in a professional manner.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Assisted Store Manager with scheduling shifts and managing staff.
  • Delegated work to staff, setting priorities and goals.
  • Performed opening and closing duties including cash handling, setting alarms.

Receptionist Administrator

Ola Ola cleaning
Houston, TX
08.2018 - 05.2020
  • Received inquiries for home and business cleanings.
  • Scheduled home cleanings.
  • Screened and responded to emails, messages and other correspondence.

Amazon Driver

Amazon
Indianapolis, Indiana
06.2016 - 07.2018
  • Delivered goods and services to customers on time and in excellent condition.
  • Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
  • Maintained confidentiality of sensitive materials during transport.

Assistant Manager

BMW
Indianapolis, IN
06.2015 - 06.2016
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Delivered training material to diverse audiences of both blue and white-collar professionals.
  • Coordinated team leader motivational initiatives to incentivize professional growth and program improvements.
  • Completed evaluations of new employees to determine strengths and customize training.
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.

Customer Care Training Supervisor

Silverscript
Houston, Texas
08.2014 - 10.2015
  • Conducted assessments, surveys and interviews to identify training needs and develop appropriate courses.

Shipping and Receiving Clerk

Print N Go
Houston, Texas
04.2014 - 07.2014
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Prepared work orders, bills of lading or shipping orders to route materials.

Assistant Manager

Deltan Finance
Baton Rouge, Louisiana
02.2012 - 03.2014
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Shift Manager

Raising Cane's Restaurants
Baton Rouge, LA
02.2012 - 05.2013
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Helped employees accomplish tasks during peak periods.
  • Documented receipts, employee hours and inventory movement.

Manager

McDonald's
Baton Rouge
12.2011 - 09.2012
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Ensured compliance with regulatory requirements and industry standards.

Education

Certified Nursing Assistant - undefined

Baton Rouge Community College
Baton Rouge, La
01.2025

Phlebotomy License - undefined

Oquirrh Phlebotomy School
Houston, TX
05.2023

High School Diploma - undefined

Glen Oaks Senior High School
Baton Rouge, LA
05.2011

Skills

Action plan development

Certified Nursing Assistant

Medication Aide

Warehouse organization

Customer service

Logistic management

Scheduling

Office equipment proficiency

Payment processing

Data entry

Live chat support

Quality control

Shipping and receiving

Recordkeeping

Sales growth

Decision-making

Hiring management

Store maintenance

Retail employee training

Problem-solving

Accurate money handling

Incident reporting

Store operations

Certification nursing assistant

Languages

English

Timeline

Cna / Med Tech

Clear Choice Resources
01.2026 - 03.2026

CNA

Our lady of the lake
06.2025

Dietitian Assistant

Sodexo
01.2025 - 07.2025

Inventory Supervisor

WIS International Inventory Service
07.2024 - 12.2024

Nursing assistant

Homecare
02.2024 - 09.2024

Cna / Med Tech

All Shifts
01.2024 - Current

Christian Teacher/School Counselor

Rccg Victory Hous
06.2020 - 07.2023

Assistant Manager

Goodwill Industries Of Houston
06.2020 - 01.2022

Receptionist Administrator

Ola Ola cleaning
08.2018 - 05.2020

Amazon Driver

Amazon
06.2016 - 07.2018

Assistant Manager

BMW
06.2015 - 06.2016

Customer Care Training Supervisor

Silverscript
08.2014 - 10.2015

Shipping and Receiving Clerk

Print N Go
04.2014 - 07.2014

Assistant Manager

Deltan Finance
02.2012 - 03.2014

Shift Manager

Raising Cane's Restaurants
02.2012 - 05.2013

Manager

McDonald's
12.2011 - 09.2012

Certified Nursing Assistant - undefined

Baton Rouge Community College

Phlebotomy License - undefined

Oquirrh Phlebotomy School

High School Diploma - undefined

Glen Oaks Senior High School
Tyshana Adekoya