Tyshanay Spears
Cheektowaga,NY
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Food Service Worker
Cleveland Hill Union Free School District
Cheektowaga, US
08.2022 - Current
- Performed opening and closing duties such as stocking inventory and checking temperature logs.
- Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
- Followed established procedures and requirements for safe food handling, storage and service.
- Greeted visitors and provided them with assistance.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
- Answered and directed incoming calls using multi-line telephone system.
Dietary Aide
The McGuire Group
Cheektowaga, US
12.2021 - 02.2022
- Cleaned and sanitized kitchen equipment and surfaces.
- Treated patients and team members with dignity and respect.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Delivered snacks to nurse station for distribution to specific residents.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
Teacher Assistant
Kids Capital Day Care
Cheektowaga, US
06.2018 - 02.2019
- Provided assistance to students with coursework, projects, and assignments.
- Supported teachers in implementing new instructional strategies and techniques.
- Maintained discipline in the classroom by monitoring student behavior.
- Collected data on student performance and behavior.
- Facilitated communication between parents and teachers regarding student progress.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Greeted visitors and provided them with assistance.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
Youth Development Professional
Boys & Girls club of Buffalo
Buffalo, US
09.2014 - 08.2016
- Developed and facilitated educational programs focused on life skills, vocational training, health education, conflict resolution, and other relevant topics.
- Maintained safe and therapeutic environment by monitoring, supervising and engaging youth in daily routines and programming.
- Demonstrated appropriate behavior, listened carefully to others and showed respect for people to promote positive influence for youngsters.
- Greeted visitors and provided them with assistance.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
Education
None - Biology
Medaille College
Buffalo, NY09.2012
High school diploma - Culinary Arts
Cheektowaga Central High School
Cheektowaga, NY06.2011
High school diploma - Culinary Arts
Emerson School Of Hospitality
Buffalo, NY11.2009
Skills
- HIPAA
- ServSafe
- Cleaning and sanitation
- Patient relations
- Strong communication skills
- Fast learning
- Scheduling
- Greeting and seating clients
- Recordkeeping and bookkeeping
- Administrative support
- Professional and polished presentation
- Data entry
- Appointment scheduling
- Mail distribution
- Office equipment operations
- Customer and client relations
- Calm demeanor
- Time management
- Organization skills
- Multi-line telephone systems
- Positive and professional
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Food Service Worker
Cleveland Hill Union Free School District
08.2022 - Current
Dietary Aide
The McGuire Group
12.2021 - 02.2022
Teacher Assistant
Kids Capital Day Care
06.2018 - 02.2019
Youth Development Professional
Boys & Girls club of Buffalo
09.2014 - 08.2016
None - Biology
Medaille College
High school diploma - Culinary Arts
Cheektowaga Central High School
High school diploma - Culinary Arts
Emerson School Of Hospitality