Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Tyshaun Miles

Tyshaun Miles

Grand Prairie

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

23
23
years of professional experience

Work History

RCS Supervisor

Spectrum
08.2024 - Current
  • Front line leader of a 15-person team of door-to-door specialists that entails coaching, training, enhancing people skills to produce new customer relationships, resulting in over 100 new customers on average.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Store Manager

Spectrum
07.2021 - 08.2024
  • Provide customers with the full Spectrum Store Experience to produce sales, premium customer service and technical support. Top 6 in volume for the Tampa Bay market. Led the field with top-down sales, mobile orders, highly rated on Google reviews. Awarded March 2022 “Employee of the Month”
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Direct Sales Rep

Spectrum
11.2019 - 07.2021
  • Engaging customers door to door to present the benefits and opportunities of switching from competitor services to Spectrum. #1 salesperson for Tampa region in March 2020.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Set and achieved company defined sales goals.

Warehouse Manager

Lucky's Market
03.2019 - 11.2019
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.

Manager

Mattress Firm
10.2017 - 11.2019
  • Managed all day-to-day aspects of a store location, including sales, customer service and support, inventory, merchandising, cleaning, cash handling, and delivery.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Regularly traveled throughout the Fort Myers/Naples markets to assist other locations.

Store Manager

Staples
02.2017 - 10.2017
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Assisted with hiring, training and mentoring new staff members.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Sales Rep/Dept. Manager/Store Manager

HH Gregg
01.2011 - 01.2017

Store Manager

EB Games/Gamestop
01.2003 - 01.2008

Education

A.A. - Accounting

Sullivan University
Lexington, KY
01.1997

Skills

  • Creativity

  • Leadership

  • Organization

  • Problem solving

  • Teamwork

  • Merchandising

  • Inventory

  • Personnel development

Accomplishments

  • Achieved the #1 regional store ranking within 6 months.
  • Increased sales by 23% in August 2025 by coaching sales specialists on new sales techniques.
  • Supervised team of 25+ staff members.

Timeline

RCS Supervisor

Spectrum
08.2024 - Current

Store Manager

Spectrum
07.2021 - 08.2024

Direct Sales Rep

Spectrum
11.2019 - 07.2021

Warehouse Manager

Lucky's Market
03.2019 - 11.2019

Manager

Mattress Firm
10.2017 - 11.2019

Store Manager

Staples
02.2017 - 10.2017

Sales Rep/Dept. Manager/Store Manager

HH Gregg
01.2011 - 01.2017

Store Manager

EB Games/Gamestop
01.2003 - 01.2008

A.A. - Accounting

Sullivan University

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